Event ID 337 — AD DS Printer Publishing

Applies To: Windows Server 2008 R2

This is preliminary documentation and subject to change.

You can publish printer information to Active Directory Domain Services (AD DS) so that users can search for printers by location or other attributes. Publishing a printer creates a PrintQueue object in AD DS as a child of the print server computer account.

Event Details

Product: Windows Operating System
ID: 337
Source: Microsoft-Windows-PrintSpooler
Version: 6.1
Message: The print queue could not be found on domain %1. It may have been deleted from the Active Directory directory service. Windows will attempt to republish the print queue. Error: %2


Allow the spooler to republish the print queue

The print queue is missing from Active Directory Domain Services (AD DS), and the print spooler will attempt to republish it. No user action is required for the print spooler to republish the print queue. If the spooler fails to republish the print queue, the spooler will log another event with more information.


To verify that the printer was successfully published or removed from AD DS, do the following:

  • If the print server logs spooler information events, open Event Viewer and look for Print Spooler Event 36 (when publishing a printer), Print Spooler Event 38 (when removing a printer from AD DS), or Print Spooler Event 40 (when updating a printer).
  • Search AD DS for the printer by using the following procedure:
    1. Open the Printers folder on a computer in the same domain as the print server, and then click Add a printer. The Add Printer Wizard appears.
    2. Select A printer that is not attached to my computer (a network printer), and then click Next.
    3. Click The printer I am looking for is not on this list.
    4. Select Find a printer in Active Directory, based on location or feature, click Next, and then use the Find Printers dialog box to search AD DS for the printer.

AD DS Printer Publishing

Printing Infrastructure