Event ID 23012 — Virtual Machine Integration Services

Applies To: Windows Server 2008

This is preliminary documentation and subject to change.

Virtual Machine Integration Services

Event Details

Product: Windows Operating System
ID: 23012
Source: Microsoft-Windows-Hyper-V-Worker
Version: 6.0
Message: Device '%3' in '%1' cannot load because it is incompatible with virtualization stack. Server version %4 Client version %5 (Virtual machine %2).


Check VDEV version

Ensure that the version of the virtual device driver (VDEV) installed in the virtual machine matches that of the virtualization server (somteimes called a host). If not, reinstall the integration components in the virtual machine.


The integration services are all shown in a running state in the service control manager of the virtual machine. All the guest Hyper-V drivers are in a healthy state. Additionally, any operations that involve the integration services complete successfully.


Virtual Machine Integration Services