Event ID 14120 — Operations

Updated: April 7, 2009

Applies To: Windows Server 2008

This is preliminary documentation and subject to change.

This aspect refers to events relevant to storage that may occur during normal operations on the virtual machine.

Event Details

Product: Windows Operating System
ID: 14120
Source: Microsoft-Windows-Hyper-V-VMMS
Version: 6.0
Message: '%1' failed to clear saved state bit for virtual hard disk %5: %3 (%4) (%Virtual machine ID %2).


Check Image

Check and ensure a valid image exists, has the right permissions, and is attached.

You may get this failure if the image, connection, and/or permissions are mismatched. For example, an image file can be a virtual hard disk (.vhd file), or a virtual DVD disc (.iso file). If a text file with a .txt file name extension were renamed with a .vhd file name extension, you would get an error that the image is not valid. If you attempted to attach a .vhd virtual hard disk to a SCSI controller and that controller is not supported by the operating system, you would also get an error. You might also get this error if the image is valid, but in a different location than specified, or in the location specified, but not accessible by the user credential.

There may be multiple issues. You should start with the error message. For example, if the error message states the image "may have been removed from the system" begin by checking the location of the file. If the file is present, check permissions issues.


The operation that lead to the failure now completes successfully.