Connection Point Services and Connection Manager

Applies To: Windows 7, Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2, Windows Server 2008, Windows Server 2008 Foundation, Windows Server 2008 R2, Windows Server 2012, Windows Vista

Connection Point Services (CPS) enables you to automatically distribute and update custom phone books. These phone books contain one or more Point of Presence (POP) entries, with each POP supplying a telephone number that provides dial-up access to an Internet access point. The phone books give users complete POP information, so when they travel they can connect to different Internet access points rather than being restricted to a single POP.


CPS is not available for, and does not work with any 64-bit version of Windows Server, including Windows Server 2008 R2.
CPS is included with Windows Server 2003 x86 Edition, and is available as a download for the 32-bit version of Windows Server 2008 at CPS (Phone Book Administrator and Phone Book Service) for Windows Server 2008 (

Without the ability to update phone books (a task CPS handles automatically), users would have to contact technical support to be informed of changes in POP information and to reconfigure their client dialer software.

CPS has two components:

  • Phone Book Administrator, a tool used to create and maintain the phone book database and to publish new phone book information to the Phone Book Service.

  • Phone Book Service, an Internet Information Services (IIS) extension. Phone Book Service automatically checks subscribers' or corporate employees' current phone books and, if necessary, downloads a phone book update.

For information on setting up a phone book, see Providing Phone Book Support. For more information on CPS, see Connection Point Services (

Additional references