Connect to TS Web Access

Applies To: Windows Server 2008

By default, you can access the TS Web Access Web site at the following location, where server_name is the NetBIOS name or the fully qualified domain name of the Web server where you installed TS Web Access:



If you have configured the Web site to use Secure Sockets Layer (SSL), connect to https://server_name/ts.

If you connect to TS Web Access from a public computer, such as a computer in an "Internet café," you should clear the I am using a private computer that complies with my organization's security policy check box that appears in the lower-right corner of the Web Part. In public mode, you are not provided with the option to save your credentials.

Client requirements and configuration

To connect to TS Web Access, the client computer must be running RDC 6.1 (6.0.6001). RDC 6.1 is included with the following operating systems:

  • Windows Server 2008

  • Windows Vista with SP1

  • Windows XP with SP3

The client computer must be running Internet Explorer 6 or a later version. Additionally, the Terminal Services ActiveX Client control must be enabled. The ActiveX control is included with RDC 6.1.

If you are running Windows Server 2008 or Windows Vista with SP1, and you receive a warning message on the Internet Explorer Information bar about the site being restricted from showing certain content, click the message line, point to Add-on Disabled, and then click Run ActiveX Control. When you do this, you may see a security warning. Before you click Run, make sure that the publisher for the ActiveX control is "Microsoft Corporation."


If the Internet Explorer Information bar does not appear, and you cannot connect to TS Web Access, you can enable the Terminal Services ActiveX control by using the Manage Add-ons tool on the Tools menu of Internet Explorer. The add-on appears as Microsoft Terminal Services Client Control.

If you are running Windows XP with SP3, when you first access the TS Web Access site, the page displays an ActiveX control not installed or not enabled error message. Use the following procedure to enable the ActiveX control.

To enable the ActiveX control in Windows XP with SP3

  1. Connect to the TS Web Access site, and then enter your logon credentials.

  2. Do either of the following, depending on the version of Internet Explorer that you are running.

    • If you are using Internet Explorer 7, on the Tools menu, point to Manage Add-ons, and then click Enable or Disable Add-ons.

    • If you are using Internet Explorer 6, on the Tools menu, click Manage Add-ons.

    The Manage Add-ons dialog box appears. Make sure that the Show list is set to Add-ons currently loaded in Internet Explorer.

  3. Under Disabled, click either Microsoft Terminal Services Client Control (redist) or Microsoft RDP Client Control (redist)—whichever is listed.

  4. Under Settings, click Enable. (If you are running Internet Explorer 6, click OK in response to the message saying that you may need to restart Internet Explorer for the changes to take effect.)


If the ActiveX control is listed two times, enable both instances.

  1. Click OK to close the Manage Add-ons dialog box. (If you are running Internet Explorer 7, click OK in response to the message saying that you may need to restart Internet Explorer for the changes to take effect.)

    Any available RemoteApp programs should appear on the TS Web Access Web site.