"Unable to RDP" Error Message

Applies To: Windows Server 2008 R2

You may receive one of the following error messages when trying to connect to a Remote Desktop Session Host (RD Session Host) server by using Remote Desktop Connection:

  • Unable to RDP

  • Remote Desktop Disconnected

  • Unable to Connect to Remote Desktop (Terminal Server)

For more information about how to troubleshoot this issue, see Microsoft Knowledge Base Article 2477176.