Windows Small Business Server 2011 Standard Client Computer Help
Applies To: Windows Small Business Server 2011 Standard
This article explains how the Windows® Small Business Server 2011 Standard server software (Windows SBS 2011 Standard) provides a foundation for your organization's computer network. It also presents information about the networking tools that are available through Windows SBS 2011 Standard that can help users in an organization work more productively and communicate more effectively with coworkers, customers, and partners.
Your computer network
A server is a computer that stores and manages information. You can use a server to connect to other computers and devices within a network. The other computers and devices are called "clients." Your organization’s network is a group of computers that are connected through the server. By connecting the computers in a network, you can more easily share information and resources between computers.
With a server, you can share files and resources in a secure manner. A server provides data backup and storage and e-mail and Internet access. For example, with a server, multiple employees can access the organization’s e-mail system and the Internet at the same time, and they can share the same printer and other office equipment.
Features in Windows Small Business Server 2011 Standard
Windows SBS 2011 Standard provides a foundation for your organization’s computer network. It contains features and tools to help the people in your organization with the following:
Maximize personal and team productivity.
Collaborate on projects, share documents, coordinate schedules, and share printers.
Access the network remotely while away from the office.
Communicate easily with customers and coworkers.
Manage e-mail, contacts, and calendars.
Send faxes directly from a personal computer.
Use devices that are based on the Windows Mobile® software to stay connected.
Help keep data secure.
Help prevent unauthorized access to information.
Back up and restore files automatically.
Logging on and using passwords
To prevent unauthorized people from accessing the data and information that is stored on your organization’s server, you are required to log in with a unique user name and password. These credentials are provided by your network administrator. You should change your password the first time you use these credentials to log on to the network.
Do not write down your password, post it near your desk, or share it with a coworker. If people know your password, they can use it to access private company information. It is your responsibility to protect your network password.
Windows SBS 2011 Standard includes an e-mail system that you can use to send e-mail inside and outside of your organization. Your e-mail is stored on the server, which means that you do not have to be connected to the Internet to send and receive e-mail. When you send e-mail to someone in your organization, you can use the person’s name (for example, Jane Dow) as the e-mail address instead of a standard Internet e-mail address (for example, email@example.com).
The e-mail system is a Web-based version of Microsoft® Office Outlook® called Outlook Web Access (OWA). When you open it from an Internet browser (such as Windows Internet Explorer), you can:
Send and receive e-mail messages with clients and coworkers.
Access your mailbox in the office, from home, or while traveling.
To access your e-mail from a computer on the network by using Internet Explorer: Open Internet Explorer, and then under Favorites, click Check E-mail.
Your mailbox on Windows SBS 2011 Standard is a set of folders that can store several thousand e-mail messages. However, it also stores calendar information, task lists, and e-mail attachments. Large e-mail attachments (such as lengthy documents, photographs, songs, movie clips, and picture files) can quickly use up the mailbox space that has been allocated to you. If you receive large attachments, consider saving the attached file to your hard disk drive, and then delete the e-mail message. When your mailbox approaches its maximum capacity, you receive a warning e-mail message.
Be aware that many e-mail systems place restrictions on the size of incoming e-mail messages. Sometimes e-mail messages must be as small as 1 MB.
Computer viruses are often sent as attachments in e-mail messages. Usually these attachments come as programs (such as .exe files) or scripts (such as .vbs or .js files). When you open e-mail attachments, you risk your computer being infected by and spreading harmful viruses. To protect the data on your computer and on your organization's server, follow these precautions:
Never open e-mail attachments from people who you do not know.
Be cautious about opening e-mail attachments that you receive unexpectedly from people who you do know, especially if they contain program or script attachments. Viruses can send themselves in e-mail, so it is possible to receive viruses from people who do not know that they have a computer virus.
Checking your work e-mail remotely
To check your work e-mail remotely, you can access your e-mail through the Windows SBS 2011 Standard Remote Web Access or directly over the Internet. This enables you to access your mailbox from a hotel, airport kiosk, or other remote location. The connection that is established with the computer running Windows SBS 2011 Standard is secure, which helps prevent your user name or password from being compromised.
Through OWA, you can perform many of the same tasks that you can perform when you are working in Outlook. For example, you can:
Check your e-mail, calendar, contacts, and other Outlook folders.
Send e-mail and meeting requests.
Move e-mail messages from your Inbox to other folders.
Attach files or audio and video clips to a message.
Receive notification when new e-mail arrives.
Receive meeting reminders.
For more information about Remote Web Access, see Remote Web Access later in this document.
Using Outlook Anywhere
You can access your e-mail messages from the server running Windows SBS 2011 Standard through the Internet by using the feature called Outlook Anywhere (also known as RPC over HTTP), if you are using Microsoft® Office Outlook® 2003, Outlook 2007, or Outlook 2010. This means that you can remotely access your server e-mail account from the Internet when you are working outside your organization's firewall. You do not need security-related hardware or software (such as smart cards or security tokens), and you do not have to establish a virtual private network (VPN) connection to the server.
If you are using either Outlook 2010 or Outlook 2007 to access your e-mail messages, Microsoft Exchange Server 2010 and Outlook should automatically configure all settings after you enter your e-mail address when you are creating your e-mail profile. (Outlook uses e-mail profiles to remember which e-mail accounts you use and where the data for each account is stored.)
If you are using Outlook 2003 to access your e-mail messages, manually configure the Outlook settings. For instructions about how to configure Outlook Anywhere, see “Using Outlook Anywhere” in the Windows SBS 2011 Technical Library (http://go.microsoft.com/fwlink/?LinkId=201998).
Access and share files and folders
On a Windows SBS 2011 Standard network, you can access and share files from folders on your computer, your organization's Internal Web site, or shared folders on the server.
You can share folders on your computer, but be careful in determining who can access the information in these folders. If you want to share a file or folder, it is best to use your organization's Internal Web site or a shared folder on the server.
Accessing files and folders on your computer
Files on your computer are for your use, and they typically are not shared with coworkers. Folder Redirection is a feature that is available in Windows SBS 2011 Standard, which enables the files and folders on your local computer (such as Documents, Pictures, Videos, and Music) to be stored on the server. Files stored in the redirected folder are not accessible by coworkers. Storing your files and folders on the server allows you to access them from any computer on the network for which you have permissions to log on. Contact your network administrator to determine if files and folders from your local computer are being redirected to the server.
Accessing files and folders that are shared on the Internal Web site
Your organization's internal Web site on Windows SBS 2011 Standard is called “Internal Web site” by default. Your network administrator can choose to change this default name. The Internal Web site provides document libraries where you can share files and folders with coworkers. By default, all network users can access the files and folders on this site, so be sure that the information you store in these document libraries is information that you want coworkers to view. If you have the proper user account permissions, you can create document libraries on the Internal Web site and optionally restrict access to a select number of coworkers.
Accessing files and folders that are shared on the server
You can share your folders on the server with coworkers, and you can read their shared folders. Shared folders are useful when you do not want to use the Internal Web site or you need to share file types that cannot be stored in a document library, such as executable files. By default, every user in the Windows SBS 2011 Standard domain has a shared folder located at \\<server>\UserShares\<username>. Initially, only the user has access to this shared folder, but you can set the folder permissions so that you can share important documents with your coworkers.
For detailed information and step-by-step instructions about accessing and sharing files and folders on the server, see the Information Worker's Guide available at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=196327).
Remote Web Access
Remote Web Access is the secure Web site entrance for local and remote access to the resources that are stored on the Windows SBS 2011 Standard network. You can access Remote Web Access from within the office and from any remote location with an Internet-enabled computer.
To access your organization’s Remote Web Access site by using Internet Explorer from a computer that is connected to your network: From the computer, open Internet Explorer, click Favorites, and then click Remote Web Access. To access Remote Web Access from a remote computer, contact your network administrator to obtain its Internet address.
After you log on to Remote Web Access, you can access resources that are stored on the Windows SBS 2011 Standard network, such as your Internal Web site, e-mail, applications, and files.
If you do not have a trusted certificate installed on the computer that you are using to access Remote Web Access, you will receive an error message that says "There is a problem with this website’s security certificate." To resolve this error, you can install a self-issued certificate on the computer. Copy the self-issued Certificate Installation Package from the server to a removable storage device (such as a USB drive), and then run this application on the remote computer and opt to install the self-signed certificate on it.
For detailed information about installing the self-signed certificate on a computer, open your organization’s Internal Web site, and then under Announcements, click Install the server’s security certificate on your remote computer.
Table 1 lists the tasks that are available to you after you log on to Remote Web Access with your network user name and password.
Table 1 Remote Web Access Tasks
Check email over the Internet.
Connect to any computer on the network (for which you have permissions) and access the desktop, applications, files, and other resources as if you were at that computer in your office.
Internal Web Site
Opens the organization's internal Web site. From this Web site, you can access the same internal Web site resources that are available to you from your office.
Open and browse shared folders.
Lists important links (configured by your network administrator) to content or Web sites that can help you accomplish your daily tasks. By default this section includes:
(network administrators only)
Lists links that are visible only to network administrators.
Internal Web site
With the internal Web site, you can share information (such as documents, photographs, and upcoming events) from a central location. This site includes the following sections:
Announcements Your network administrator can share important announcements about your organization. By default, this section includes a Welcome note and step-by-step instructions for installing a self-issued certificate on your remote computer.
Organization Calendar The team can coordinate meetings, vacation times, and other events related to your organization.
Links Includes a link to this Windows® Small Business Server 2011 Standard Client Computer Help document.
Fax Center A place to store incoming and outgoing faxes.
To access your organization’s internal Web site, do the following: From a computer that is connected to the Windows SBS 2011 Standard network, open the Microsoft Internet Explorer® Internet browser, click Favorites, and then click Internal Web site.
Whether you are telecommuting or away from the office on business, you can use the tools in Windows SBS 2011 Standard to access business resources such as e-mail, contacts, calendars, business applications, internal Web sites, files and folders, and your desktop computer. You can remotely connect to your Windows SBS 2011 Standard network by using Remote Web Access or a virtual private network (VPN) from any computer that is connected to the Internet.
Connecting to the network by using Remote Web Access
By using Remote Web Access, you can connect remotely to your organization’s Windows SBS 2011 Standard network through an Internet browser from any computer that is connected to the Internet. Contact your network administrator to obtain the Internet address for your organization’s Remote Web Access. After you log on to Remote Web Access, you can access resources on the Windows SBS 2011 Standard network (such as your e-mail, your internal Web site, applications, files, and other resources) as if you were sitting at your computer in your office.
For more information about the features that are available in Remote Web Access, see the Remote Web Access section earlier in this topic.
Connecting to the network by using a virtual private network
By using a VPN, you can connect to the Windows SBS 2011 Standard network from a remote computer to access network resources. However, it is recommended that you use Remote Web Access whenever possible. As a best practice, you should use a VPN connection only if your computer is running a line-of-business application that requires it to be connected to the network, and you do not have a computer to connect to inside the network.
For more information about using a VPN to connect to the Windows SBS 2011 Standard network, see the Information Worker's Guide at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=196331).
You can use your Windows Mobile-based devices to access your e-mail, calendar, contacts, and tasks from the server running Windows SBS 2011 Standard. When you connect your Windows Mobile-based devices to your computer, you can synchronize data between the devices and the computer.
Connecting your mobile devices
Use the cradle or cable that is included with your Windows Mobile-based device to connect your mobile device to your computer.
For computers that are running the Windows Vista® operating system, follow the on-screen Windows Mobile Device Center instructions.
For computers that are running editions of the Windows XP operating system, follow the on-screen ActiveSync instructions.
Using certificates on your Windows Mobile-based device
To use your Windows Mobile-based device to access resources on the server, you need to have a security certificate installed on your mobile device. Depending on the type of security certificate that is used by the server, do one of the following:
If your company is using a trusted certificate, then no further configuration is necessary after you have configured the mobile device to communicate with Windows SBS 2011 Standard.
If your company is using a self-issued certificate, when you connect the mobile device to the computer, you must run the Certificate Installation Package to install the certificate on the device running Windows Mobile software. For instructions on how to run the Certificate Installation Package to add the self-issued certificate, see the Information Worker's Guide at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=196332).
Ask your network administrator which type of certificate your server uses.
Synchronizing your mobile devices
Personal information (such as e-mail, contacts, calendar appointments, and tasks), can be stored on the server, your desktop computer, and your mobile device. Mobile device synchronization is the process of comparing the data on your mobile device with the data that is stored on a server to keep the information up-to-date. When you use the Windows Mobile Device Center to synchronize your data, the mobile device compares the calendar, contacts, Inbox, and tasks information that is currently on the device with the information on the computer running Windows SBS 2011 Standard, and then it updates the information in both locations.
Windows SBS 2011 Standard can sync only with devices that are powered by Windows Mobile software. Other mobile devices are not supported without additional software installation.
With Windows SBS 2011 Standard, you can send a fax to one recipient or many from your computer running Windows 7, Windows Vista, or Windows XP.
To send a fax from Windows 7 or Windows Vista Use the Windows Fax and Scan application to perform all faxing tasks and manage your faxes from one location.
To send a fax from Windows XP Use the Send a Fax Wizard to guide you through the process of faxing from your desktop. You can preview the fax before it is sent, and it shows you how to perform advanced fax tasks such as scheduling, using cover pages, and receiving receipt notifications.
For detailed information and step-by-step instructions about sending and receiving faxes within a Windows SBS 2011 Standard network, see the Information Worker’s Guide at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=196334).
The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication.
This White Paper is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT.
Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation.
Your right to copy this documentation is limited by copyright law and the terms of the software license agreement. As the software licensee, you may make a reasonable number of copies or printouts for your own use. Making unauthorized copies, adaptations, compilations, or derivative works for commercial distribution is prohibited and constitutes a punishable violation of the law.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.
Unless otherwise noted, the companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted in examples herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred.
© 2010 Microsoft Corporation. All rights reserved.
Microsoft, Internet Explorer, Outlook, Windows, Windows Mobile, Windows 7, and Windows Vista are trademarks of the Microsoft group of companies.
All other trademarks are property of their respective owners.