Migrate fax data

Applies To: Windows SBS 2008


This is an optional task.


You must install and configure the Fax service on the Destination Server before you start to migrate fax data from the Source Server. If you do not, you will receive an error message.


If you have fax folders on both the Source and Destination Servers that share the same name, the folder on the Destination Server is overwritten when you migrate the fax data. You should back up your fax data on the Destination Server before you migrate the Fax data.

If you customized the fax cover pages on the Source Server and want to migrate the cover pages to the default location on the Destination Server, you must change the permissions for the existing fax cover page files on the Destination Server.

To change the permissions of the fax cover pages on the Destination Server

  1. On the Destination Server, click Start, click Computer, and then navigate to the C:\ProgramData\Microsoft\Windows NT\MSFax\Common Coverpages\Language-CountryCode folder.


The files in the Common Coverpages folder already have the correct permissions. You need to change the permissions for the files in the Language-CountryCode folder.

  1. Right-click confident.cov in the Language-CountryCode folder, and then click Properties.

  2. In the Properties dialog box, click the Security tab, and then click Edit.

  3. In the User Account Control dialog box, click Continue.

  4. In the Permissions dialog box, click the Administrators (WSSGUA\Administrators) account, and then, in the Allow column, select the Full control check box.

  5. Click OK twice.

  6. Repeat steps 2-6 for the following files:

    • Language-CountryCodefyi.cov

    • Language-CountryCodegeneric.cov

    • Language-CountryCodeurgent.cov

To migrate fax data

  1. In the Migration Wizard, on the Migration Wizard Home page, click Migrate fax data, and then click Next.

  2. On the Migrate fax data page, if you want to skip this task, click Skip this task, and then click Next. If you want to complete this task, do the following:

    1. Select a check box to choose where you want the fax data to be saved on the Destination Server, and then click Click to start migrating your fax data.


If you chose the default location for the files and did not change the permissions of the files on the Destination Server, the Migration Wizard cannot overwrite the files. The following message is displayed: An error occurred while migrating fax data is displayed. If you do not want to migrate the fax cover pages, click OK.

2.  When the task finishes, you are returned to the **Migrate fax data** page. Click **Task complete**, and then click **Next**.