Top Manage Users FAQs

Q. Who can invite people to the Services Hub?
A. Any registered Services Hub user can invite people to the Services Hub.

Q. Can I grant a partner access to Services Hub?
A. The Microsoft Support offering does not support this scenario at this time; however, the Services Hub will not restrict who is invited to join.

Q. Can everyone see the list of those with Services Hub access?
A. Yes; everyone can see who has been invited and registered to their company's workspace.

Q. Can anyone see the access levels other people in the company have?
A. Yes; anyone can see who the Services Admin and Support Contacts are in the Manage Users section of the Services Hub.

Q. When should a new user get an registration email and reminder?
A. Registration invitation emails are automatically sent each time someone is invited to the Services Hub. Reminder emails are sent if the original is not redeemed.

Q. What email address should I use to invite people to Services Hub?
A. You should invite others to join the Services Hub using their work email address.

Q. When I invite someone to Services Hub, what does changing the language in the drop-down menu do?
A. When you change the language on the Manager Access page when inviting another user, it will send the registration in the language selected.

Q. Who can make me a Support Contact?
A. The Services Admin and Technical Account Manager can change your status to or remove your status as a named Support Contact.

Q. Why can't I change who is a Support Contact?
A. Only the Services Admin and Technical Account Manager can change your status to or remove your status as a named Support Contact.

Q. Why can't I change who has Azure Log Analytics Access?
A. Only the Azure Subscription owner that is registered in the Services Hub and linked on the Health Assessments page can change your status to or remove your status as a named Azure Owner/Contributor.

Q. Who can remove users from Services Hub?
A. Any registered user can remove another user from the Services Hub.

Q. Can users register with MSA accounts?
A. This is an exception process. Please open a support request by clicking on Support, then select Contact Support.

For general feedback on the Resource Center or content, please submit your response to UserVoice. For specific requests and content updates regarding the Services Hub, contact our Support Team to submit a case.