Top Update Center FAQs

Feature Area Question Answer
Update Center Product Updates What's the Product Update Center? Product Updates help you stay connected and current on lifecycle information for the Microsoft products that are of the greatest interest to you. These updates help you:
Discover new and updated product information.
Follow products for changes in release information.
Update Center Product Updates What kind of product updates are included? All commercial Microsoft products are included in the list.
Update Center Product Update How will I get notified of any changes to the products? If you are following a product, a notification will appear inside the Services Hub notification tab when changes occur.
Update Center Product Update How often is the product update list refreshed? The list is updated every 24 hours.
Update Center Product Update Who can I talk to about the product updates? Contact your Microsoft representative for questions regarding product updates.
Update Center Product Update What do I do if I need an extension to the product update expiration date? The lifecycle of a product is governed by the Microsoft Lifecycle policy.
For more information see:
Lifecycle FAQ—general policy questions
Update Center Product Update How do I add a product to the list in the Update Center? On the Product Update page, click on the + symbol and enter the name of your product. Next, select the product version from the dropdown list and click Add.
Update Center Product Update I don't see the product I want on the Update Center Product Update page. How can I add it? If you do not see your product listed, it might no longer be supported. For more information, check the following resource: https://support.microsoft.com/lifecycle
Lifecycle FAQ—general policy questions
Update Center O365 Roadmap What is the Office 365 Roadmap? The Update Center helps you stay connected and current on Office 365 with personalized updates
Discover new and updated product information online.
Select the products that are of greatest interest to you.
Get Microsoft product updates and features as they become available.
Follow products for changes in release information.
Sign up for events to learn more about Microsoft products.
Update Center O365 Roadmap What happens if I register for an event from the Office 365 Roadmap? You will be sent an email invitation with instructions on how to attend.
Update Center O365 Roadmap What does it mean to follow an item on the Office 365 Roadmap? When you click Follow, you'll receive an email if anything changes with the products you're following.
Update Center O365 Roadmap How can I unfollow an item on the Office 365 Roadmap? Just click on the star symbol to under the product description area to stop following it.
Update Center O365 Roadmap What does the Follow menu do? The Follow Menu shows you all the updates that you're following.
Update Center O365 Roadmap What if I do not see a product, how can I add it? If you don't see a product listed, you may to add it from the product filter. If you cannot locate a product open a support incident. Click Support, then Contact Support. Next, click Microsoft Services Hub team to open a support request.
Update Center O365 Roadmap Will you be adding the Azure roadmap to the Services Hub Update Center? The Services Hub is continually evolving. If you have feedback to provide the team, click lightbulb icon or Share
Update Center O365 Roadmap Will you be adding the Dynamics 365 roadmap to the Services Hub Update Center? We continually evolve our features in the Services Hub. Please add your feedback or idea to share with others by clicking on the lightbulb or Share your idea in your profile menu.

For general feedback on the Resource Center or content, please submit your response to UserVoice. For specific requests and content updates regarding the Services Hub, contact our Support Team to submit a case.