Assessment FAQs

Q. What is an On-Demand Assessment?
A. An Assessment provides a prioritized list of recommendations tailored to your environment. These recommendations are categorized across six focus areas which allow you and your team to quickly understand the risk and health of your environments and to easily act to decrease risk and improve health.

Q. Why do I need a Microsoft Azure subscription to run an On-Demand Assessment?
A. An Azure subscription is needed because it hosts the Microsoft Azure Log Analytics workspace that you will use to run Assessment. By providing your subscription you can control the access to, and the use of, Azure Log Analytics workspaces and other Azure subscribed services.

Q. Where can I find a list of available On-Demand Assessments?
A. You can find a list of current On-Demand Assessments here, and also in the Services Hub by Clicking on Health tab and then Assessments and you can view all Assessments in the "Available On-Demand Assessments" section.

Q. How do I get started with On-Demand Assessments?
A. For a general overview, see the Getting Started with On-Demand Assessments document.

Q. How are Services Hub On-Demand Assessments different from the Health Check Assessments in Microsoft Azure Log Analytics?
A. The Services Hub On-Demand Assessments available through the Services Hub provide enhanced recommendations and robust checks beyond the Health Check Assessments in the Solution gallery of Azure Log Analytics.

Q. Are On-Demand Assessments available to all Microsoft Unified Support customers?
A. Yes. Microsoft Support customers have access to the Services Hub On-Demand Assessments.

Q. Where is On-Demand Assessment data stored?
A. For information about where Services Hub On-Demand Assessments is stored and handled, visit the Microsoft Azure Trust Center.

Q. Can an existing Azure subscription and Azure Log Analytics Workspace be used with Services Hub On-Demand Assessments?
A. Yes. For more information, review the Getting Started with On-Demand Assessments document.

Q. Does running Services Hub Azure Log Analytics On-Demand Assessments impact performance?
A. On-Demand Assessments have minimal performance impact on production servers.

Q. If I don't have an Azure subscription, can I run the Services Hub Azure Log Analytics On-Demand Assessments?
A. No, but there are several options available. For more information visit the Getting Started with On-Demand Assessments document.

Q. Who can enable On-Demand Assessments in Services Hub?
A. Please review the Azure Roles for Log Analytics and How they Relate to the Services Hub.

Q. What data is uploaded to Microsoft when the On-Demand Assessments are run through the Services Hub?
A. All data collected by Log Analytics is stored in the Azure Log Analytics repository as a record. Records collected from different data sources will have their own set of properties and be identified by their Type property. See the documentation for each data source and solution for details on each record type.

For more information, please review the following documents:

Q. How will I know who the Azure subscription owner is for my company?
A. Please work with your company’s Services Admin, Microsoft Technical Account Manager, or Microsoft Support Account Coordinator to help you determine who is your Azure subscription owner.

Q. Can I run the same On-Demand Assessments on different machines and point it to the same Azure Log Analytics workspace?
A. Yes. You can target multiple servers with the same Assessment pointing to the same Azure Log Analytics workspace. For more details, see the Running Assessments with Multiple Environments document.

Q. Can I have separate Azure Log Analytics workspaces for different users?
A. No.

Q. Is there a report that I can download the On-Demand Assessments results?
A.Yes, we have 2 places you can find this kind of information. Please see the Executive Summary article here for a high-level view of the data or you can view all recommendations in the Excel Recommendations download file here..

Q. What license is needed to run Azure Log Analytics?
A. No license is needed.

Q. Can existing Azure subscriptions be used to run Azure Log Analytics On-Demand Assessments?
A. Yes; an existing Azure Subscription and Azure Log Analytics Workspace can be used with Services Hub On-Demand Assessments.

Q. How often do On-Demand Assessments collect data when running an On-Demand Assessment?
A. You can set the cadence up to meet your organizational needs, but by default, Assessments run one hour after configuration and then every 7 days.

Q. Is access to RAP as a service solution still available, or has it been replaced by the Services Hub On-Demand Assessments?
A. RAP as a service has been replaced by On-Demand Assessments.

Q. Is a RAP as a Service included as part of our service or now considered an add-on?
A. On-Demand Assessments take the best from Rap as a Service to offer a lean, high impact, and high value online assessment that can be experienced with or without engaging an engineer. Customers get limited remote On-Demand engineer-led Assessments and remediation planning either as part of the contract or as an add-on service. To schedule these remote engineer-led Assessment deliveries, contact your Microsoft representative.

Q. Can any Services Hub user configure an On-Demand Assessment?
A. No. Only Services Hub users who have proper permissions in Azure Log Analytics can configure On-Demand Assessments. Learn more about Azure Roles and Permissions here.

Q. How does Services Hub accommodate specific country privacy and data collection rules?
A. If your country has specific data storage requirements, you can integrate with an Azure Log Analytics instance that complies with your country's requirements.

Q. How do On-Demand Assessments get the information needed to run in an environment?
A. Depending on the On-Demand Assessment, various scripts are run locally or in the cloud. The pre-requisites documents for the On-Demand Assessment will outline what information is needed and where it resides.

Q. How does someone get access to an On-Demand Assessment?
A. Please review the Adding Users to Azure Log Analytics via the Azure Portal document.

Q. How does an On-Demand Assessment work?
A. Within hours of set up, data is collected and processed, and then the results are displayed in Azure Log Analytics. An On-Demand Assessment provides a prioritized list of recommendations tailored to your environment. These recommendations are categorized across six focus areas which allows you and your team to quickly understand the risk and health of your environments and to easily act to decrease risk and improve health. For more information, see the Getting Started with On-Demand Assessments article.

Q. How can I get help setting up On-Demand Assessments?
A. For assistance setting up Services Hub On-Demand Assessments, visit https://aka.ms/assessment_setup_service for details on our setup service and to request the On-Demand setup and configure service.

Q. Don't see your Azure subscription?
A. Ensure that you’re an owner or contributor to the Azure subscription. To do this, log into portal.azure and view your subscriptions. Here you will see permissions.

Q. How long does it take to set up an On-Demand Assessment?
A. On average, it takes two hours to configure your environment to run an On-Demand Assessment. Once configured, data is sent to Azure Log Analytics and run automatically every seven days.

Q. How will I be charged for any Azure data consumption for Services Hub On-Demand Assessments?
A. Microsoft Services Hub uses the Microsoft Azure Log Analytics pricing model. Please review the latest pricing information.

Q. If I use my existing Azure subscription to run an On-Demand Assessment, what additional costs might I incur?
A. On-Demand Assessments use a small amount of data and you can monitor your usage under the Usage and estimated cost section of your Log Analytics workspace.

Q. What are the charges associated with a sponsored Azure account?
A. Sponsored Azure accounts are capped at $10 annually which is enough to run On-Demand Assessments. Once that limit is reached, Assessments will stop running.

Q. What's the difference between Services Hub Assessments and RAP as a service?
A. The Services Hub Azure Log Analytics On-Demand Assessment performs the same in-depth Assessment as RAP as a Service, however, they can be run online On-Demand without engaging an engineer and results are viewable through the Services Hub dashboard. Once installed, On-Demand Assessments run automatically without requiring manual intervention. On-Demand Assessments are part of your Support contract.

Q. Why is Azure Subscription needed?
A. An Azure subscription is needed because it hosts the Microsoft Azure Log Analytics workspace that you will use to run On-Demand Assessment. By providing your subscription information you can control the access to, and the use of, Azure Log Analytics workspaces and other Azure subscribed services.

Q. Can I bring in Azure Log Analytics assessments that I already have an Azure Subscription to into the Services Hub?
A. Yes. You can link to the Azure Subscription or sponsorship that is associated with your previous Log Analytics workspace which has the configured ODA. This will allow the Services Hub to bring in all your existing data. This is because all ODA data lives with the Log Analytics workspace. If a new Azure Log Analytics workspace is created previous ODA data for those assessments will not be carried over.

Note: If your organization already has an Azure subscription that you want to use, you will need your organization’s Azure administrator to grant access. For more information, see Learn how to grant access.

If you don’t have an Azure Subscription you can create a sponsored account.

If you still need help, refer to the Reporting Services Hub issues documentation for assistance.


For general feedback on the Resource Center or content, please submit your response to UserVoice. For specific requests and content updates regarding the Services Hub, contact our Support Team to submit a case.