Microsoft Services Hub Mobile App

Man viewing Microsoft Services Hub Mobile app on phone

Microsoft Services Hub empowers you to maximize your Microsoft Support & IT Investment. With Services Hub mobile, you can access support requests, learning resources, user management, and tools right on your phone. Whether you're at home, in the office, or on the go, your support resources are accessible at your fingertips.

Optimize your time with the Home page

Provide important information about your IT ecosystem and recommended actions to manage your IT environment's health proactively.

  • Quickly identify your Services Hub workspace
  • See high priority items, further details, and resources at a glance
  • Discover release notes, learning opportunities, and resources of interest to you
  • Easily view and connect with your Microsoft representatives and your organization's key contacts

Create, manage, and view support requests

Gain greater visibility and more control over your support requests by managing them in one central location.

  • Get push notifications for support request status, especially when the health index goes to an At Risk status to immediately take action right from the app
  • Stay on top with support request volume and current status
  • Identify trend to see where you can take actions to improve the health of your Microsoft environment
  • Add communications to share details and answer questions with key team members directly
  • Grant transparency and share support requests with groups or key team members
  • Share recommended resources to help the team grow technical skills

Build your team's knowledge

Empower your team with access to resources and training that will help them stay ahead in a cloud-first world.

  • Develop targeted skills with comprehensive learning resources curated by Microsoft experts anytime, anywhere
  • Use filters and keywords to explore your desired learning content
  • Pick up where you left off on-the-go
  • Get access to on-demand learning and resources tailored to your interests
  • Get push notifications for upcoming WorkshopPLUS

Note

Some features may not be included in your support package. Please contact your account team for more information. Some Services Hub features or areas may not yet be available in the mobile app. Please stay tuned for additional version releases; check back to download the latest. The app supports en-us and en-uk locales at this time. The team is working to localize the app in the coming months

See Section 2 - Downloading the Microsoft Services Hub Mobile App

For general feedback on the Resource Center or content, please submit your feedback to your Microsoft representative. For specific requests and content updates regarding the Services Hub, contact our Support Team to submit a case.