Virtual Agent

The Services Hub Virtual Agent helps solve your issue without the need to wait for a live Support engineer. During the Support Request creation process, you have the option to interact with a Virtual Agent if one of a select group of products is chosen.

The Virtual Agent tool has been customized to offer solutions for some specific issues that customers may face. By utilizing the Virtual Agent, you can get immediate help to resolve your issue as quickly as possible.

For general feedback on the Resource Center or content, please submit your feedback to your Microsoft representative. For specific requests and content updates regarding the Services Hub, contact our Support Team to submit a case.