Workspace Administrator

Privileges

  • Manage all settingss, users, and permissions for designated workspace*
  • Invite other users to register and use the Services Hub
  • Remove registered users from the Services Hub
  • Enable or disable the Support Contact role

Role Onboarding

1) Register

  1. Click the registration link in your Services Hub Welcome email.

  2. On the sign-in page, enter your work email account credentials.

  3. Complete your profile and explore the Resource Center.

2) Invite Users to Join

  1. In the Services Hub, click the "Management" menu and then "Manage Users."

  2. Enter one or more work account emails to invite single users or upload a .csv file for bulk invites and click "Invite."

3) Designate Support contacts

  1. In the Services Hub, click the "Management" menu and then "Manage Users."

  2. From the list of registered users, slide the button on to enable a user to be a Support contact or slide it off to disable a user.

4) Manage User Access

  1. In the Services Hub, click the "Management" menu and then select "Manage Users."

  2. Select a user from the list of registered users and remove a user's access to the Services Hub or edit a user's details.

Things to Know

  • Lost your email registration? Request a new one from your Microsoft representative.
  • There are no limits on how many people you can invite to your workspace.
  • Any registered Services Hub user can invite other users to the Services Hub as a Services Hub user.
  • Support Contact limits are based on your contract agreement.
  • An Azure Owner/Contributor (who is also a registered Services Hub user) grants access to On-Demand Assessments in the Services Hub.
  • Changes to roles can take up to 2 hours to replicate.
  • Services Hub recognizes "Work or School Account," also know as Azure Active Directory (AAD) accounts, Office 365 accounts, or Org ID accounts: https://aka.ms/sh-wsa. They are set up by your organization's IT department to be used for both on-premises and cloud applications.
  • Services Hub does not support sign in via personal accounts therefore users that are unable to sign in via work accounts must contact the Services Hub support team for assistance: serviceshubteam@ppas.uservoice.com.

Note: Microsoft represetatives such as Technical Account Managers and Services Account Coordinators are first to be invited to the Services Hub and will configure the default workspace, and create additional workspaces as needed.

For general feedback on the Resource Center or content, please submit your response to UserVoice. For specific requests and content updates regarding the Services Hub, contact our Support Team to submit a case.