Manage user profiles in the SharePoint admin center

This article is for global admins and SharePoint admins in Office 365. If you're running SharePoint Server, see Administer the User Profile service in SharePoint Server.

If you're not an admin, see View and update your profile in Office Delve for info about changing your profile.

Most organizations don't need to change any user profile settings in the SharePoint admin center. For the organizations that do need to work with user profile settings, this article describes the most common tasks.

Create and edit custom user properties

In Office 365, identity is managed by Azure Active Directory. For info about this, see Understanding Office 365 identity and Azure Active Directory. SharePoint Online receives this profile information. If you need to store additional info about your users, you can create custom properties in the SharePoint admin center. For info about doing this, see Add and edit user profile properties in SharePoint Online.

Note

Instead of creating user sub-types in the SharePoint Online admin center, we recommend using the Microsoft 365 admin center to Compare groups or using the Azure AD admin center to create groups with dynamic membership.

Add and remove admins on a OneDrive account

In some cases, you might want to transfer ownership of a OneDrive account to a different user, or give a user full control over another user's OneDrive.

  1. Sign in to https://admin.microsoft.com as a global or SharePoint admin. (If you see a message that you don't have permission to access the page, you don't have Office 365 administrator permissions in your organization.)

    Note

    If you have Office 365 Germany, sign in at https://portal.office.de. If you have Office 365 operated by 21Vianet (China), sign in at https://login.partner.microsoftonline.cn/. Then select the Admin tile to open the admin center.

  2. In the left pane, under Admin centers, select SharePoint. (You might need to select Show all to see the list of admin centers.) If this opens the new SharePoint admin center, select Classic SharePoint admin center in the left pane.

  3. In the left pane, select user profiles.

  4. Under People, select Manage User Profiles.

    The Manage User Profiles link on the user profiles page

  5. Enter the user's name and select Find.

  6. Right-click the user, and then select Manage site collection owners.

  7. Add and remove admins for the OneDrive account, and then select OK.

    Manage the owners of a OneDrive

For info about automatically transferring ownership of OneDrive to a user's manager when the user account is marked for deletion, see Set up access delegation.

Manage audiences

Audiences let you customize content on pages so that it appears only to particular people based on their:

  • Membership in a distribution list or security group

  • Location in the reporting structure or public info in the user profile

For example, you can display a navigational link to only people in a particular geographic location. Note that only sites that use classic templates can be customized based on audience. Also, audiences are not a security feature. They help you deliver relevant content to specific groups of people, but don't prevent content from being available to anyone with the appropriate permissions. For info about using audiences, see Target content to specific audiences

To add, edit, or delete and audience or an audience rule, go to the Manage Audiences page:

  1. Sign in to https://admin.microsoft.com as a global or SharePoint admin. (If you see a message that you don't have permission to access the page, you don't have Office 365 administrator permissions in your organization.)

    Note

    If you have Office 365 Germany, sign in at https://portal.office.de. If you have Office 365 operated by 21Vianet (China), sign in at https://login.partner.microsoftonline.cn/. Then select the Admin tile to open the admin center.

  2. In the left pane, under Admin centers, select SharePoint. (You might need to select Show all to see the list of admin centers.) If this opens the new SharePoint admin center, select Classic SharePoint admin center in the left pane.

  3. In the left pane, select user profiles.

  4. Under People, select Manage Audiences.

    The Manage Audiences link on the user profiles page

    Creating a new audience:

    Creating a new audience

    Creating a new rule for the audience:

    Creating rules for a new audience

Audiences compile approximately weekly, and you can only view audience members after the audience compiles. The user profiles page shows the number of audiences, the number of uncompiled audiences, and the compilation status and time.

Disable OneDrive creation for some users

If some users are licensed to use OneDrive, but you don't want them to create a OneDrive (perhaps for regulatory reasons), you can prevent them from doing so. Note that if a user already created a OneDrive, changing the following setting won't delete it.

  1. Sign in to https://admin.microsoft.com as a global or SharePoint admin. (If you see a message that you don't have permission to access the page, you don't have Office 365 administrator permissions in your organization.)

    Note

    If you have Office 365 Germany, sign in at https://portal.office.de. If you have Office 365 operated by 21Vianet (China), sign in at https://login.partner.microsoftonline.cn/. Then select the Admin tile to open the admin center.

  2. In the left pane, under Admin centers, select SharePoint. (You might need to select Show all to see the list of admin centers.) If this opens the new SharePoint admin center, select Classic SharePoint admin center in the left pane.

  3. In the left pane, select user profiles.

  4. Under People, select Manage User Permissions.

    The Manage User Permissions link on the user profiles page

  5. By default, "Everyone except external users" has permission to "Create Personal Site" (which includes creating a OneDrive and saving user data such as followed and frequent sites). Remove that group and add specific groups to allow only a subset of licensed users to create a OneDrive.

    The permissions dialog box for controlling who can create a OneDrive

Note

To block access to OneDrive for your entire organization, select the Disable OneDrive check box. We recommend keeping the Create Personal Site box selected so you don't affect the SharePoint home page experience for your users.

  1. Select OK.