Monitor apps for your SharePoint Online environment

As a SharePoint or global admin in Office 365, you can monitor information such as app usage and error information for the apps that are in use in your SharePoint Online environment. Before you can monitor information about an app, you need to add it to the list of apps you want to monitor.

Select apps to monitor

  1. Sign in to Office 365 as a global admin or SharePoint admin.

  2. Select the app launcher icon The app launcher icon in Office 365 in the upper-left and choose Admin to open the Microsoft 365 admin center. (If you don't see the Admin tile, you don't have Office 365 administrator permissions in your organization.)

  3. Select Apps on the left, and then select Monitor Apps.

  4. To add apps to the list, select Add App.

  5. Search for the app(s) you want to add, or select from the list of available apps, and then select Add.

View app details or errors

  1. Sign in to Office 365 as a global admin or SharePoint admin.

  2. Select the app launcher icon The app launcher icon in Office 365 in the upper-left and choose Admin to open the Microsoft 365 admin center. (If you don't see the Admin tile, you don't have Office 365 administrator permissions in your organization.)

  3. Select Apps on the left, and then select Monitor Apps.

  4. Point to the app for which you want to view information, select the check box that appears, and then do one of the following

To do this: Do this:
View the details about the app such as:
number of licenses purchased or used
counts of errors and installs
usage information
Select View Details on the ribbon. In the Usage section, select Days, Months, or Years to change the timeframe for the usage information that displays in the chart.
View error information for an app
Select View Errors on the ribbon. You can use the Correlation ID to find the errors in the error log. Select the URL in the Location column to view more error details for this app.

Note

If you no longer want to monitor an app, you can select it on the Monitor Apps page, and select Remove App on the ribbon.

App usage and error detail information is processed by different timer jobs that are pre-configured to run at set times for SharePoint Online. These timer jobs pick up events for the previous day. For this reason, the data visible on the Monitor Apps page may be delayed for up to 29 hours.