"To open this file, you must first install Microsoft InfoPath 2013 on this computer" message when you use SharePoint Designer to edit a SharePoint Online workflow

Problem

When you click an InfoPath form from the workflows settings page in SharePoint Designer 2013, you receive the following message:

To open this file, you must first install Microsoft InfoPath 2013 on this computer.

Solution

Microsoft has a released a fix for this issue. You can download this fix from the following Microsoft websites.

For x64-based systems:

http://download.microsoft.com/download/2/1/1/21117D82-84F3-40B6-A063-9E8B5E09DF34/spd2013-kb2760243-fullfile-x64-glb.exe

For x86-based systems:

http://download.microsoft.com/download/A/0/0/A00210C3-DEFE-46F5-BA11-49E33BF1696B/spd2013-kb2760243-fullfile-x86-glb.exe

More information

Still need help? Go to Microsoft Community.