Cannot add external users to a SharePoint Online External Content Type in the SharePoint admin center


Assume that you try to grant an external user permission to an External Content Type in the Office 365 SharePoint admin center. However, when you try to locate the user by using the Check Names feature or the Select People and Groups dialog box, the process doesn't work.

Specifically, when you try to add the external user, you may receive one of the following messages, depending on your specific scenario:

  • No exact match was found. Click the item(s) that did not resolve for more options.

  • No results were found to match your search item. Enter a new term or less specific term.


To resolve this issue, grant access to the Everyone or All Users (membership) groups to the External Content Type, and then use list permissions to manage permissions to the external resource. To do this, follow these steps:

  1. Browse to the SharePoint admin center.

  2. Click secure store.

  3. Select the Target Application ID that you use for the external list, and then on the ribbon, click Edit.

  4. In the Members box, add the Everyone group, and then at the bottom of the screen, click OK.

  5. In the SharePoint admin center, click bcs.

  6. On the bcs menu, click Manage BDC Models and External Content Types.

    NOTE Make sure that View is set to External Content Types.

  7. Select the BDC Model that's used for the external content, and then click Set Metadata Store Permissions.

  8. In the set Metadata Store permissions dialog box, add Everyone to the permissions box, and then click Add.

    set Metadata Store permissions

  9. In the list of available accounts for the Metadata Store, select the Everyone group, and then make sure that the Execute check box is selected.

  10. At the bottom of the dialog box, click to select the Propagate permissions to all BDC Models, External Systems and External Content Types in the BDC Metadata Store check box, and then click OK.

After you've completed these steps, manage access to the external list by using SharePoint permissions where the external content exists on the SharePoint site.

More information

This is expected behavior in SharePoint Online.

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