Episode

Customer Empathy in the Power Platform with Lorraine Bardeen

Join Dona and Sarah where we discuss customer success through empathy, and truly about understanding what is going on for them. We talk about how the Power Platform is changing this conversation and also changing how an organization operates, right down to onboarding!

Lorraine is the General Manager of Industry Solutions and Customer Success Team at Microsoft where she focuses on putting the customer at the heart of solving their problems, connecting teams all across Microsoft to deliver the best service and make organizations successful. Learn more about Lorraine here https://www.linkedin.com/in/lorraine-bardeen/

To learn more, visit: https://aka.ms/LessCodeMorePowerDocs