Windows Virtual Desktop on Surface

Introduction

Windows Virtual Desktop on Surface lets you run Virtual Desktop Infrastructure (VDI) on a Surface device blurring the lines between the local desktop experience and the virtual desktop where touch, pen, ink, and biometric authentication span both physical and virtual environments. Representing another milestone in the evolution of computing, Windows Virtual Desktop on Surface 1 combines Microsoft 365 - virtualized in the Azure cloud - with the advanced security protections, enterprise-level manageability, and enhanced productivity tools of Windows 10 on Surface. This fusion of premium form factors and Virtual Desktop Infrastructure in Azure provides exceptional customer value across user experiences, portability, security, business continuity, and modern management.

Windows Virtual Desktop

Windows Virtual Desktop (WVD) is a comprehensive desktop and app virtualization service running in the Azure cloud. It’s the only virtual desktop infrastructure that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. With WVD you can quickly deploy and scale Windows desktops and apps on Azure and get built-in security and compliance features.

Windows Virtual Desktop partner integrations

For a list of approved partner providers and independent software vendors for Windows Virtual Desktop, see Windows Virtual Desktop partner integrations. Some partners also provide Virtual Desktop as a Service (DaaS). DaaS frees you from having to maintain your own virtual machines (VMs) by providing a fully managed, turnkey desktop and virtualization service. The ability to deliver customized desktops to users anywhere in the world enables companies to quickly adjust to changing market conditions by spinning up cloud desktops on-demand - when and where they’re needed.

Microsoft Surface Devices

Surface engineering has long set new standards for innovation by going beyond the keyboard and mouse to imagine more natural ways of interacting with devices, whether by touch, voice, ink, or Surface Dial. And with chip-to-cloud integration of Microsoft 365 and the security and manageability of Windows 10 Pro, Surface delivers connected hardware, software, apps, and services the way they were intended. Although it’s possible to run WVD from Windows devices dating back to Windows 7, Microsoft Surface devices provide unique advantages including support for:

  • Flexible form factors - like 2-in-1 devices such as Surface Go 2, Surface Pro 7 and Surface Pro X with pen, touch and detachable keyboard. You can even use the new Surface Duo to connect to WVD.
  • Persistent, on-demand and just-in-time work scenarios - with offline and on-device access for more productive experiences.
  • Windows 10 modern device security and manageability - providing the flexibility to be productive anywhere.

Flexible form factors and premium user experience

The Microsoft Surface for Business family comprises a diverse portfolio of form factors including traditional laptops, all-in-one machines, and 2-in-1 devices. Surface devices deliver experiences people love with the choice and flexibility they need in order to work on their terms.

The modern virtual desktop endpoint

Surface 2-in-1 devices, including Surface Go 2 (10.5”), Surface Pro 7 (12”) and Surface Pro X (13”), provide users with the ideal cloud desktop endpoint bringing together the optimal balance of portability, versatility, power, and all-day battery. From site engineers relying on Surface Go 2 in tablet mode to financial advisors attaching Surface Pro 7 to a dock and multiple monitors, 2-in-1 devices deliver the versatility that has come to define the modern workplace.

Unlike traditional, fixed VDI “terminals”, Surface devices allow users to work from anywhere and enable companies to remain viable and operational during unforeseen events -- from severe weather to public health emergencies. With support for persistent, on-demand and just-in-time scenarios, Surface devices effectively help companies sustain ongoing operations and mitigate risk from disruptive events. Features designed to enhance productivity on Surface 2-in-1 devices include:

  • Vibrant, high resolution displays with 3:2 aspect ratio to get work done.
  • Natural inking and multi-touch for more immersive experiences.
  • With a wide variety of built-in and third-party accessibility features, Surface devices let you choose how to interact with your device, express ideas, and get work done.
  • Far-field mics and high-performance speakers for improved virtual meetings.
  • Biometric security including built-in, Windows Hello camera that comes standard on every Surface device.
  • Long battery life 2 and fast charging.
  • LTE options 3 on modern devices like Surface Pro X and Surface Go 2 for hassle-free and secure connectivity.
  • Support for a wide range of peripherals such as standard printers, 3D printers, cameras, credit card readers, barcode scanners, and many others. A large ecosystem of Designed for Surface partners provides licensed and certified Surface accessories.
  • Broad range of Device Redirection support.

Device Redirection Support

The Surface-centric productivity experiences listed above become even more compelling in Windows Virtual Desktop environments by taking advantage of device redirection capabilities with Windows 10. Surface provides a broad range of device redirection support, especially when compared to OEM thin clients and fixed terminals, Android, iOS/macOS and Web-based access. The Windows Inbox (MSTSC) and Windows Desktop (MSRDC) clients provide the most device redirection capabilities including Input Redirection (keyboard, mouse, pen and touch), Port Redirection (serial and USB) and Other Redirections (cameras, clipboard, local drive/storage, location, microphones, printers, scanners, smart cards and speakers). For a detailed comparison of device redirection support refer to the device redirection documentation.

Familiar Desktop Experience

Not only does running the Windows Desktop Client on Surface devices provide users with a broad set of device redirection capabilities, it lets everyone launch apps in familiar ways — directly from the Start Menu or Search bar.

Persistent, on-demand and just-in-time work scenarios

Windows Virtual Desktop on Surface helps customers meet increasingly complex business and security requirements across industries, employee roles, and work environments. These include:

  • Multi-layered security of access to data and organizational resources.
  • Compliance with industry regulations.
  • Support for an increasingly elastic workforce.
  • Employee-specific needs across a variety of job functions.
  • Ability to support specialized, processor-intensive workloads.
  • Resilience for sustaining operations during disruptions.

Table 1. Windows Virtual Desktop business conversations

Security & regulation Elastic workforce Work Roles Special workloads Business continuity
- Financial Services
- Healthcare
- Government
- Merger & acquisition
- Short term employees
- Contractors & partners
- BYOD & mobile
- Customer support/service
- Branch workers
- Design & engineering
- Support for legacy apps
- Software dev & test
- On demand
- Just-in-Time (JIT)
- Work @ Home

Offline and on-device access for more productive experiences

Traditionally, VDI solutions only work when the endpoint is connected to the internet. But what happens when the internet or power is unavailable for any reason (due to mobility, being on a plane, or power outages, and so on)?

To support business continuity and keep employees productive, Surface devices can easily augment the virtual desktop experience with offline access to files, Microsoft 365 and third-party applications. Traditional apps like Microsoft Office, available across .x86, x64, Universal Windows Platform, ARM platforms, enable users to stay productive in “offline mode”. Files from the virtual desktop cloud environment can be synced locally on Surface using OneDrive for Business for offline access as well. You can have the confidence that all locally “cached” information is up-to-date and secure.

In addition to adding support for offline access to apps and files, Surface devices are designed to optimize collaborative experiences like Microsoft Teams “On-Device”. Although some VDI solutions support the use of Teams through a virtual session, users can benefit from the more optimized experience provided by a locally installed instance of Teams. Localizing communications and collaboration apps for multimedia channels like voice, video, live captioning allows organizations to take full advantage of Surface devices’ ability to provide optimized Microsoft 365 experiences. The emergence of Surface artificial intelligence (AI) or “AI-on-device” brings new capabilities to life, such as eye gaze technology that adjusts the appearance of your eyes so the audience sees you looking directly at the camera when communicating via video.

An alternative to locally installing traditional applications is to take advantage of the latest version of Microsoft Edge, which comes with support for Progressive Web Apps (PWA). PWAs are just websites that are progressively enhanced to function like native apps on supporting platforms. The qualities of a PWA combine the best of the web and native apps by additional features, such as push notifications, background data refresh, offline support, and more.

Virtual GPUs

GPUs are ideal for AI compute and graphics-intensive workloads, helping customers to fuel innovation through scenarios like high-end remote visualization, deep learning, and predictive analytics. However, this isn’t ideal for professionals who need to work remotely or while on the go because varying degrees of internal GPU horsepower are tied to the physical devices, limiting mobility and flexibility.

To solve for this Azure offers the N-series family of Virtual Machines with NVIDIA GPU capabilities (vGPU). With vGPUs, IT can either share GPU performance across multiple virtual machines, or power demanding workloads by assigning multiple GPUs to a single virtual machine. For Surface this means that no matter what device you’re using, from the highly portable Surface Go 2 to the slim and stylish Surface Laptop 3, your device has access to powerful server-class graphics performance. Surface and vGPUs allow you to combine all the things you love about Surface, to include pen, touch, keyboard, trackpad and PixelSense displays, with graphics capability only available in high performance computing environments.

Azure N-series brings these capabilities to life on your Surface device allowing you to work in any way you want, wherever you go. Learn more about Azure N-Series and GPU optimized virtual machine sizes.

Microsoft 365 and Surface

Even in a virtualized desktop environment, Microsoft 365 and Surface deliver the experiences employees love, the protection organizations demand, and flexibility for teams to work their way. According to Forrester Research: 4

  • Microsoft 365-powered Surface devices give users up to 5 hours in weekly productivity gains with up to 9 hours saved per week for highly mobile workers, providing organizations with 112 percent ROI on Microsoft 365 with Surface
  • 75 percent agree Microsoft 365-powered Surface devices help improve employee satisfaction and retention
  • agree that Microsoft 365- powered Surface devices have helped improve employee satisfaction and retention.

Security and management

From chip to cloud, Microsoft 365 and Surface helps organizations stay protected and up to date. With both Surface hardware and software designed, built, and tested by Microsoft, users can be confident they’re productive and protected by leading technologies from chip to cloud. With increased numbers of users working remotely, protecting corporate data and intellectual property becomes more paramount than ever. Windows Virtual Desktop on Surface is designed around a zero-trust security model in which every access request is strongly authenticated, authorized within policy constraints, and inspected for anomalies before granting access.

By maximizing efficiencies from cloud computing, modern management enables IT to better serve the needs of users, stakeholders and customers in an increasingly competitive business environment. For example, you can get Surface devices up-and-running with minimal interaction from your team. Setup is automatic and self-serviced. Updates are quick and painless for both your team and your users. You can manage devices regardless of their physical location.

Security and management features delivered with Windows Virtual Desktop on Surface include:

  • Windows Update. Keeping Windows up to date helps you stay ahead of new security threats. Windows 10 has been engineered from the ground up to be more secure and utilize the latest hardware capabilities to improve security. With a purpose-built UEFI 5 and Windows Update for Business that responds to evolving threats, end-to-end protection is secure and simplified.

  • Hardware encryption. Device encryption lets you protect the data on your Surface so it can only be accessed by authorized individuals. All Surface for Business devices feature a discrete Trusted Platform Module (dTPM) that is hardware-protected against intrusion while software uses protected keys and measurements to verify software validity.

  • Windows Defender. Windows Defender Antivirus brings together machine learning, big-data analysis, in-depth threat resistance research, and the Microsoft cloud infrastructure to protect devices. The tool is built in and needs no extra agents to be deployed on-devices or in the VDI environment, simplifying management and optimizing device start up. Windows Defender is built in and needs no extra agents to be deployed on-device or in the VDI environment, simplifying management and optimizing device start up. The true out-of-the-box experience.

  • Removable drives - A subset of newer Surface devices feature removable SSD drives 6 providing greater control over data retention.

  • Modern authentication - Microsoft 365 and Surface is a unified platform delivering every Windows security feature (subject to licensing and enablement). All Surface portfolio devices ship with a custom-built camera, designed for Windows Hello for Business providing biometric security that persists seamlessly from on-device to VDI-based experiences.

  • Modern firmware management -Using Device Firmware Configuration Interface (DFCI),7 IT administrators can remotely disable hardware elements at a firmware level such as mics, USB ports, SD card slots, cameras, and Bluetooth which removes power to the peripheral. Windows Defender Credential Guard uses virtualization-based security so that only privileged system software can access them.

  • Backward and forward compatibility - Windows 10 devices provide backward and forward compatibility across hardware, software and services. Microsoft has a strong history of maintaining legacy support of hardware, peripherals, software and services while incorporating the latest technologies. Businesses can plan IT investments to have a long useful life.

  • Bridge for legacy Windows 7 workloads - For solution scenarios dependent on legacy Windows OS environments, enterprises can use VDI instances of Windows 7 running in Azure. This enables support on modern devices like Surface without the risk of relying on older Windows 7 machines that no longer receive the latest security updates. In addition to these “future proofing” benefits, migration of any legacy workloads becomes greatly simplified when modern Windows 10 hardware is already deployed.

  • Zero-Touch Deployment - Autopilot is the recommended modern management deployment option for Surface devices. Windows Autopilot on Surface is a cloud-based deployment technology in Windows 10. You can use Windows Autopilot on Surface to remotely deploy and configure devices in a zero-touch process right out of the box. Windows Autopilot-registered devices are identified over the Internet at first startup through a unique device signature that's called a hardware hash. They're automatically enrolled and configured by using modern management solutions such as Azure Active Directory (Azure AD) and mobile device management.

Surface devices: Minimizing environmental impacts

Surface performs life cycle assessments to calculate the environmental impact of devices across key stages of product life cycle enabling Microsoft to minimize these impacts. Each Surface product has an ECO profile that includes details on greenhouse gas emissions, primary energy consumption and material composition data, packaging, recycling, and related criteria. To download profiles for each Surface device, see ECO Profiles on the Microsoft Download Center.

Summary

Windows Virtual Desktop on Surface provides organizations with greater flexibility and resilience in meeting the diverse needs of users, stakeholders, and customers. Running Windows Virtual Desktop solutions on Surface devices provides unique advantages over continued reliance on legacy devices. Flexible form factors like Surface Go 2 and Surface Pro 7 connected to the cloud (or offline), enable users to be productive from anywhere, at any time. Whether employees work in persistent, on-demand, or just-in-time scenarios, Windows Virtual Desktop on Surface affords businesses with the versatility to sustain productivity throughout disruptions from public health emergencies or other unforeseen events. Using the built in, multi-layered security and modern manageability of Windows 10, companies can take advantage of an expanding ecosystem of cloud-based services to rapidly deploy and scale Windows desktops and apps. Simply put, Windows Virtual Desktop on Surface delivers critically needed technology to organizations and businesses of all sizes.

Learn more

For more information, see the following resources:


1. Windows Virtual Desktop on Surface refers to running Azure Virtual Desktop Infrastructure on a Surface device and is described here as an architectural solution, not a separately available product.
2. Battery life varies significantly with settings, usage and other factors.
3. Service availability and performance subject to service provider’s network. Contact your service provider for details, compatibility, pricing, SIM card, and activation. See all specs and frequencies at surface.com.
4. Forrester Consulting, “A Forrester Total Economic Impact™ Study: Maximizing Your ROI from Microsoft 365 Enterprise with Microsoft Surface,” commissioned by Microsoft, 2018.
5. Surface Go and Surface Go 2 use a third-party UEFI and do not support DFCI. DFCI is currently available for Surface Book 3, Surface Laptop 3, Surface Pro 7, and Surface Pro X. Find out more about managing Surface UEFI settings.
6. Removable SSD is available on Surface Laptop 3 and Surface Pro X. Note that hard drive is not user removable. Hard drive is only removable a by skilled technician following Microsoft instructions.
7. DFCI is currently available for Surface Book 3, Surface Laptop 3, Surface Pro 7, and Surface Pro X. Find out more about managing Surface UEFI settings.