How to create and configure the Notification action account


This version of Operations Manager has reached the end of support, we recommend you to upgrade to Operations Manager 2022.

In System Center - Operations Manager, when an alert is generated, Operations Manager can notify designated individuals by email, instant message (IM), text message (SMS), or Microsoft Teams (applicable for 2022). The Notification Account Run As profile is used to send notifications. For notifications to work correctly, you must create a Run As account that provides the credentials for sending notifications and associate the Run As account to the Notification Account profile.

To create and configure the Notification action account

  1. Sign in to the computer with a user account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Administration.

  3. In the Administration workspace, right-click Security, and then click Create Run As Account. Use the Create Run As Account Wizard to create an account to use as the Notification action account, which is used to send the notifications.

  4. On the Introduction page, click Next.

  5. On the General Properties page, select Windows in the Run As Account type list for setting up authentication with an email server in the same organization or domain or select Simple Authentication for setting up authentication with Microsoft Teams/external mail server, and then in Display name, type Notification action account. Click Next.

  6. On the Credentials page, type the information for the user name, password, and domain (if required) of the user account that to be used for notifications. Click Next.

  7. Select the More secure distribution security option. For more information on this option, see Distribution and Targeting for Run As Accounts and Profiles.

  8. Click Create.

  9. In the navigation pane, click Accounts under Run As Configuration.

  10. In the details pane, right-click Notification action account, and then click Properties.

  11. On the Distribution tab, click Add.

  12. In the Computer Search window, click Search to display a name of available computers.

  13. Select the server or servers to distribute the credentials to, click Add, and then click OK to close the search window.

  14. Click OK to close the properties window.

  15. In the navigation pane, click Profiles under Run As Configuration.

  16. Right-click Notification Account and click Properties, which will open the Run As Profile Wizard.

  17. On the Introduction page, click Next.

  18. If you are configuring an internal email, then on the General Properties page, click Next. If you are configuring an external email then, right-click on Profiles and click Create Run As Profile. On the General Properties page enter a suitable Display name and for Select destination management pack, choose Notification Internal Library from the drop-down list.

  19. On the Run As Accounts page, click Add.

  20. In the Add a Run As Account window, in the Run As account drop-down list, select the Run As account that you created earlier in this procedure. If you are configuring an internal email accept the default All targeted objects and then click OK. If you are configuring an external email, choose A selected class, group, or object, click Select and choose Class. On the Class Search page search and select Alert Notification Subscription server, and then click OK.

  21. Click Save. When the association is completed, click Close to close the wizard.

Next steps