How to create reports in Operations Manager

Operations Manager includes a number of reports when you install a management group, to help you review the operational telemetry and configuration information to help troubleshoot issues or problems, review the day-to-day health of your IT services, and make decisions that drive changes in capacity planning or service operations of the service.

Operational Data report

The Microsoft Customer Experience Improvement Program (CEIP) collects information about how you use Microsoft programs and about some of the issues you might encounter. Microsoft uses this information to improve the products and features you use most often and to help solve issues. Participation in the program is strictly voluntary.

During setup of Operations Manager Reporting, on the Operational Data Reports page, you had the option to join CEIP. If you elected to join CEIP, Operations Manager Reporting collects information about your installation and sends reports to Microsoft on a weekly basis. You can view the contents of these Operational Data Reports by creating a Microsoft ODR Report.

Create an Operational Data report

  1. Log on to the computer with an account that is a member of the Operations Manager Report Operators role.

  2. In the Operations console, click Reporting.

  3. In the Reporting workspace, expand Reporting, and then click Microsoft ODR Report Library.

  4. In the Reports pane, right-click one of the reports (for example, Management Packs), and then click Open.

  5. In the Report view, in the Parameter area, click the down arrow in the From box, point to This week, and then click Sunday.

  6. Click the down arrow in the To box, point to This week, and then click Saturday.

  7. Click Run to display the ODR Report.

  8. Click Close to close the report.

Create an Event Analysis report

Use the following procedure to create an event analysis report.

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Monitoring.

  3. In the Monitoring workspace, expand Monitoring, and then click Windows Computers.

  4. In the Windows Computers pane, click a row containing a Health Service instance.

  5. In the Tasks pane, under Report Tasks, click Event Analysis.

  6. In the Reporting Parameter area, click the down arrow in the From box, and then click Yesterday.

    Note

    You can further specify the timeframe for the report in the additional options in the Reporting Parameter area.

  7. In the Reporting Parameter area, under Monitoring Object, click Add.

  8. In the Add Object dialog box, in the Object Name list, click the down arrow, and then click Begins with.

  9. In the Object name text box, type the computer name for the computer you selected in step 4, and then click Search.

  10. In the Available items list, click the computer with the Type of Health Service, click Add, and then click OK.

  11. In the Reporting Parameter area, in the Monitoring Object list, click the entry that is not of the type Health Service, and then click Remove.

  12. Click Run to display the Event Analysis Report.

  13. Click Close to close the report.

Availability report

The following procedure is an example of how you create an availability report for a managed computer. The procedure presented here is applicable to creating other types of availability reports. In this example procedure, you generate a report for the entire week.

Note

Operations Manager Reporting must be installed before you can run an Availability report.

The availability report provides the following information about the selected computers:

  • Down - computer state is critical (red)

  • Up - computer state is healthy (green)

  • Yellow - computer state is warning (yellow)

  • Unmonitored - computer or monitor did not exist during reporting period

  • Monitor disabled - monitor has been disabled, such as by using an override

  • Monitoring unavailable - the System Center Management Health service monitoring the computer is unavailable

  • Planned/unplanned maintenance - computer is in maintenance mode; overrides all other states

Create an Availability report

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Monitoring.

  3. In the Monitoring workspace, expand Monitoring, and then click Windows Computers.

  4. In the Windows Computers pane, click the row, or rows, that represent the computer for which you want to run an availability report.

  5. In the Tasks pane, under Report Tasks, click Availability.

  6. In the Report view, in the Parameter area, click the down arrow in the From box, point to This week, and then click Sunday.

  7. Click the down arrow in the To box, point to This week and then click Saturday.

  8. Click Use business hours.

    Note

    You can further specify the timeframe for the report in the additional options in the Parameter area.

  9. When you have specified the timeframe for the report, click Run to display the Availability Report.

  10. For a more detailed report, such as a report showing a graph for every day, click the horizontal bar graph under Availability Tracker.

  11. In the tool bar, click View, point to Go To, and then click Back to Parent Report to return to the original report.

  12. Click Close to close the report.

Alerts report

An alerts report summarizes alerts that have occurred on a managed entity. The following procedure is an example of how you create an alerts report for a managed computer. The procedure presented here is applicable to creating other types of alerts reports. In this example procedure, you generate a report for the previous 24-hour period.

Note

Operations Manager Reporting must be installed before you can run an alerts report.

Create an Alerts report

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Monitoring.

  3. In the Monitoring workspace, expand Monitoring, and then click Wndows Computers.

  4. In the Windows Computers pane, click a row with a Health Service instance.

  5. In the Tasks pane, under Report Tasks, click Alerts.

  6. In the Reporting Parameter area, click the down arrow in the From box and then click Yesterday.

    Note

    You can further specify the timeframe for the report in the additional options in the Reporting Parameter area.

  7. Click Run to display the Alert Report.

  8. Click Close to close the report.

Alert Logging Latency report

The following procedure is an example of how you create an alert logging latency report for a managed computer. An alert logging latency report shows you how much time it took from when an alert was generated until it was written into the Operations Manager database. An alert is not displayed in the Operations console until after it is written into the Operations Manager database. Alert latency can be a function of network delays in your environment.

This information is useful when considering service level agreements (SLA). You might not want to commit to an SLA of 2 minutes if alerts take longer than that to get written into the Operations Manager database.

Note

Operations Manager Reporting must be installed before you can run an alert logging latency report.

Create an Alert Logging Latency report

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Monitoring.

  3. In the Monitoring workspace, expand Monitoring and then click Windows Computers.

  4. In the Windows Computers pane, click a row with a Health Service instance.

  5. In the Tasks pane, under Report Tasks, click Alert Logging Latency.

  6. In the Parameter Area, click the down arrow in the From box and then click Yesterday.

    Note

    You can further specify the timeframe for the report in the additional options in the Parameter Area.

  7. Click the down arrow on the Threshold list, and select the latency threshold you want to measure.

  8. Click the down arrow on the Aggregation Type list, and click the value you want for this report.

  9. Click Run to display the Alert Logging Latency Report.

  10. Click Close to close the report.

Next steps

  • How to Run, Save, and Export a Report walks you through how to preview your reports, save them with specific report parameters to minimize repeated entry of information or to simplify the experience for your report users, and how to export the report to different file formats.

  • See How to Configure and Modify Report Schedules to learn how to schedule report delivery for reports available in Operations Manager.