How to upgrade Operations Manager 1807 databases to SQL Server 2017

Use the steps in this article to perform an in-place upgrade of the databases supporting Operations Manager version 1807 to SQL Server 2017. Before proceeding, you should back up any custom authored reports, favorites, and schedules, which are stored in the report server database.

Note

Upgrading to SQL Server 2017 uninstalls SQL Reporting Services, as this is now a separately-installed feature.

Before performing these upgrade steps, review the SQL Server 2017 upgrade information.

Stop the Operations Manager services.

On all the management servers in the management group, stop the Operations Manager services:

  • System Center Data Access
  • Microsoft Monitoring Agent
  • System Center Management Configuration

Back up the Reporting server database

  1. On the SQL Server hosting the Reporting server databases, create a full backup of the ReportServer and ReportServerTempDB database. For more information, see Create a Full Database Backup (SQL Server).

  2. On the current Operations Manager reporting server, back up the SSRS encryption key. For more information, see SSRS Encryption Keys - Back Up and Restore Encryption Keys.

  3. Back up the report server configuration files. Files to back up include:

    • Web.config

Uninstall Operations Manager reporting server

  1. On the Operations Manager reporting server, uninstall the Operations Manager reporting server component as follows:

    a. Open Control Panel, and then click Programs and Features.

    b. In Programs and Features, select System Center Operations Manager, and then click Uninstall.

    c. In the Operations Manager Setup wizard, click Remove a feature.

    d. In the Select features to remove page, select Reporting server, and then click Uninstall. Click Close when the wizard finishes.

  2. In order to reinstall the Operations Manager reporting server component on the server, you remove any data that is left from the original installation by performing the following steps:

    a. Copy the ResetSRS.exe tool from the SupportTools folder on the product source media to a local folder.

    b. Open a command prompt window using the Run as Administrator option and run the tool as follows: ResetSRS.exe <SQL Server instance name>. Here, SQL Server instance name is the SQL Server instance that SQL Reporting Services is installed on, such as Instance1. If SQL Server is using the default instance, enter MSSQLSERVER.

    c. Configure the report server Web service and portal URL, and report server database using the Reporting Services Configuration tool. For more information, see Configure a Report Server (Reporting Services Native Mode).

  3. Perform the upgrade to SQL Server 2017 following the steps described in the SQL Server 2017 documentation to upgrade the database engine and upgrade Reporting Services.

Install SQL Server 2017 Reporting services

To download SQL Server 2017 Reporting services, go to the Microsoft Download Center.

After a successful setup, select Configure Report Server to launch the Reporting Services Configuration Manager. This is necessary to configure Reporting Services to:

  1. Configure the report server database and select the existing report server database that already contains the content you want to use.

  2. Restore the symmetric key that is used to encrypt stored connection strings and credentials.

  3. Create and configure the Web Service and Web Portal URLs.

  4. Restore custom settings defined in the Web.config file enabled in the previous configuration.

  5. Run regedit from an elevated Command Prompt and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SSRS\MSSQLServer\CurrentVersion. Note the value for the key CurrentVersion.

  6. Create registry key Version under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SSRS\Setup\ with REG_SZ value noted in the previous step.

  7. Reboot the server in order for the changes to take effect.

Verify the installation of SQL Report server

After reinstalling the Operations Manager reporting server component, perform the following steps to confirm SQL Reporting Services is working correctly.

  1. Run the Reporting Services Configuration tool and connect to the report server instance you installed. The Web Service URL page includes a link to the Report Server Web service. Click the link to verify you can access the server.

  2. Open a browser and type the report server URL in the address bar. The address consists of the server name and the virtual directory name that you specified for the report server during setup. By default, the report server virtual directory is named ReportServer. You can use the following URL to verify report server installation: http://<computer name>/ReportServer<_instance name>. The URL will be different if you installed the report server as a named instance.

  3. To verify that the web portal is installed and running, open a browser and type the Web Portal URL in the address bar. The address consists of the server name and the virtual directory name that you specified for the web portal during setup or in the Web Portal URL page in the Reporting Services Configuration tool. By default, the web portal virtual directory is Reports. You can use the following URL to verify the web portal installation: http://<computer name>/Reports<_instance name>.

Install Operations Manager Reporting server

After the upgrade is complete, perform the following steps to install Operations Manager Reporting server.

Optional - Enable CLR strict security

To enable CLR strict security on the Operations Manager databases, run the following SQL script on each Operations Manager database (by default, CLR strict security will be OFF after upgrading to SQL Server 2017).

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 ) 
BEGIN
DECLARE @Hash1 BINARY(64), @ClrName1 NVARCHAR(4000);
set @Hash1 = HASHBYTES(N'SHA2_512', 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set        @ClrName1 = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.DataAccessLayer');        

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName1)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash1
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash1, @ClrName1        
END 
GO

 -- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 ) 
BEGIN
DECLARE @Hash BINARY(64), @ClrName NVARCHAR(4000);
set  @Hash = HASHBYTES(N'SHA2_512', 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set        @ClrName = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.UserDefinedDataType');

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash, @ClrName        
END
GO

Verify the installation of Operations Manager Reporting server

When reinstalling the Operations Manager reporting server component on the server, perform the following steps to confirm Reporting server is working correctly.

  1. Verify that you can successfully run a report from the Operations console.

  2. Ensure that the health state of all Management servers is Healthy.