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Configure antivirus exclusions in a System Center Service Manager environment

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Antivirus exclusions need to be properly configured in a System Center Service Manager environment in order to avoid potential performance issues due to antivirus scanning operations.

Original product version:   System Center 2016 Service Manager, System Center 2012 R2 Service Manager, Microsoft System Center 2012 Service Manager Service Pack 1
Original KB number:   2787044

To configure the exclusions for your Service Manager environment, you will need to configure the exclusions documented below.

For Service Manager database servers

For SQL Servers hosting the Service Manager related databases, configure the exclusion for the files with the following extensions:

  • MDF
  • NDF
  • LDF

The files are often located in a folder like:

  • E:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data
  • E:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Log