The system can't log you on with the following error: The RPC server is unavailable

This article provides a resolution for the issue that the system cannot log you on, due to the following error: The RPC server is unavailable.

Original product version:   Windows Server 2012 R2, Windows 10 - all editions
Original KB number:   555839

This article was written by Yuval Sinay, Microsoft MVP

Summary

The following article will help you to resolve the error "The system cannot log you on with the following error: The RPC server is unavailable".

Symptoms

During logon to the domain the following error may appear:

"The system cannot log you on due to the following error: The RPC server is unavailable"

Cause

There can be a few reasons for this problem:

  1. Incorrect DNS settings.

  2. Incorrect Time and Time zone settings.

  3. The "TCP/IP NetBIOS Helper" service isn't running.

  4. The "Remote Registry" service isn't running.

Resolution

  1. Verity correct DNS settings.

    Troubleshooting "RPC Server is Unavailable" in Windows

  2. Verity correct Time and Time Zone settings.

  3. Verity that "TCP/IP NetBIOS Helper" is running and set to auto start after restart.

  4. Verity that "Remote Registry" is running and set to auto start after restart.

    Reboot the computer after changing the required settings.

More information

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