Accessing the Universal Print Public Preview

Important

The Universal Print public preview is now live for Microsoft 365 E3, E5, A3, and A5 subscriptions! Subscribe to the Universal Print Announcements blog to be updated when other subscriptions become eligible.

As of July 2020, Universal Print is offered as a public preview, and over the next few months we'll be expanding the preview to most Microsoft 365 customers! Continue reading to learn whether your organization is eligible for the preview, and to see how we'll be rolling out the service.

During the preview Microsoft will support Universal Print through the Azure Support portal to help get Universal Print deployed in your organization and quickly address any issues you encounter. Read our full announcement to learn more about the Public Preview, and read our documentation for more information about what Universal Print is, and how to get started.

When will I get access?

To ensure a great experience for everyone as we begin offering a secure, modern printing service to millions of customers, we'll be gradually expanding access to most Microsoft 365* customers over the coming weeks**:

Phase Month (Tentative) Eligible Microsoft 365 Subscriptions Currently Eligible?
1 July 2020 Microsoft 365 E5/A5 Yes
2 August 2020 Microsoft 365 E3/A3 Yes
3 August 2020 Windows 10 Enterprise E3/E5
Windows 10 Education A3/A5
Coming soon
4 September 2020 Microsoft 365 Business Premium/F3 Coming soon

Note

Subscribe to the Universal Print Announcements blog by clicking Options > Subscribe to be notified when new subscriptions become eligible.

*Office 365 subscriptions are not eligible.

**This schedule is approximate, and is subject to changes throughout the Public Preview.

How do I add Universal Print to my subscription?

If your subscription is eligible according to the above roadmap, you'll need to configure it to enable Universal Print. The preview cannot be used with a Trial Microsoft 365 subscription, and you need to be a Global admin to make changes to your Microsoft 365 subscription.

  1. Click the Enterprise Subscription or Education Subscription link depending on what kind of Microsoft 365 subscription you have.
  2. If you have an eligible subscription already, click Sign in. Otherwise, enter your information and follow the on-screen steps to purchase one.
  3. On the checkout page, click Try now, then click Continue.

Method 2: Microsoft 365 Admin Center

  1. Sign into the Microsoft 365 Admin Center
  2. Navigate to Billing > Purchase services
  3. Scroll to the bottom of the page and click Add-ons
  4. Select Universal Print Trial
  5. On the checkout page, click Try now, then click Continue.

Note

You're in! After following the above steps to enable Universal Print in your subscription, follow Get started: Set up Universal Print to assign licenses to your users and connect your printers to Universal Print.

What if I don't have a Microsoft 365 subscription?

During Public Preview, Universal Print is only available to customers with a Microsoft 365 or Windows 10 Enterprise subscription listed above. This will help us ensure world-class support as organizations deploy and leverage Universal Print.

If you do not have any of the eligible Microsoft 365 or Windows 10 Enterprise subscriptions listed above, and are still interested in Universal Print, please complete the survey.

Private Preview customers will continue to have access through General Availability

If you're a customer that signed up for our Private Preview between January 1, 2020 and July 21, 2020, you will continue to have access to Universal Print regardless of your Microsoft 365 subscription status until Universal Print enters General Availability early next year.

  • Your current trial expires 1 year after you activated it.
  • If your trial expires before Universal Print reaches General Availability, please reach out to support to request an extension.

How do I request support during the preview?

Universal Print is supported via your existing support plan. For the quickest resolution, please use your existing support portal (Help + support in the Azure Portal, Support for business, or Services Hub) to file a support ticket.

If you don't have a support plan, please reach out to us via the Universal Print community with your issue and we'll try to help.

Where will Universal Print be available?

Universal Print is deployed in Azure datacenters within the following regions (more coming soon!):

Tenants registered within India are not currently supported.

Brazil Canada Australia
  • Brazil South
  • Canada Central
  • Australia East
United States Europe Asia
  • West US 2
  • East US 2
  • North Europe
  • West Europe
  • Southeast Asia
  • Japan East

FAQ

Q: Are there any service limitations during the public preview?

A: During the public preview, there is a known limitation that prevents more than 100 printers from being shared with users. There is no limit on the number of printers that can be registered, but trying to share more than 100 printers will result in an error.

This limitation will be removed in the future.