Managing subscriptions

The Visual Studio Subscriber Portal gives you the ability to manage all your subscriptions and program memberships in a single place. You can make changes to your profile, use all of the benefits included with your subscriptions, and switch between subscriptions quickly and easily.

Managing multiple subscriptions

The Visual Studio subscriptions portal brings together all your Visual Studio subscriptions and programs in a single improved portal experience. For example, you might have a standard subscription such as Visual Studio Enterprise through work, and a monthly Visual Studio Professional subscription or Visual Studio Dev Essentials membership you use at home.

Which subscription am I using?

On the Benefits page, the subscription in use will be prominently displayed in the blue banner. It's also displayed in the upper-right of the page.

The active subscription

To switch between subscriptions, you can:

  • Click on the drop-down in the top right and choose the subscription from the list
  • Click on the Subscriptions tab and then click on the desired subscription

    Switching subscriptions

If your subscription is not visible...

  • It may be expired. Only active subscriptions are displayed in the Subscriber Portal.
  • It may be associated with a different email address. For example, if you sign in to a Visual Studio Professional subscription with your work/school email and have a Visual Studio Dev Essentials membership associated with your Microsoft Account, you will only see the subscription corresponding to the email address you used to sign in to the Subscriber Portal. To see the other subscription, you will need to sign out, and then sign in with the other email address.
  • If your company buys subscriptions through a Volume License, your admin may not have assigned a subscription to you or may have reassigned your subscription to another user.

Renewing my subscriptions

Standard subscriptions

  • Microsoft Store: If you purchased your subscription from the Microsoft Store, you can renew it there as well.
  • Volume License: If your company buys subscriptions through a Volume License, your admin should contact a reseller to renew your subscriptions.

Cloud subscriptions: Cloud subscriptions don't need to be renewed. As long as your subscription is paid, it will remain active.

Subscriptions acquired through programs: If you get your subscription through a program, your subscription is tied to your participation in the program. Please reach out to your program contacts for additional information.

Transferring subscriptions

If your subscription was purchased through Microsoft Volume Licensing and you need to re-assign it to someone else within the organization, your administrator will need to do this for you. Retail subscriptions can be transferred to another user by contacting Customer Service. Complimentary or “Not For Resale” subscriptions cannot be transferred.

Managing my profile

The subscriptions portal lets you create and manage a profile, making subscriptions management easy. You can make changes to your identity information, and you can associate your subscriptions with other sign-in identities from existing Azure accounts or Azure DevOps organizations using alternate identities.

Changing profile information

You can easily change the contact information and preferences in your profile.

  1. Click on your name in the upper right corner of the Subscriber Portal.

  2. Click the Edit profile button.

  3. On the About tab, you can change your name, email, country/region, profile picture and contact preferences. On the Preferences tab, you can select your preferred language, date and time patterns, time zone, and user interface theme.

  4. When you’ve finalized your changes, click Save.

  5. Click your browser's back button to return to the Benefits page.

    Editing Profile Information

Setting communications preferences

If you would like to receive periodic updates about your subscription and benefits, including the monthly Visual Studio Subscriptions newsletter, update your preferences by checking the box for Visual Studio Subscriptions in your Visual Studio profile. You can change these preferences and unsubscribe at any time.

Setting Preferences

Linking my subscription to existing Azure DevOps Services or Azure subscriptions

If you sign in to your subscription using a personal Microsoft account (MSA) and have a subscription that includes Azure DevOps Services or Microsoft Azure using a work or school account managed by Azure, you can link the two subscriptions. This is called an "alternate account" and allows you to keep using your MSA to sign in to your subscription while having access to existing Azure, Azure DevOps Services or IDE resources that are associated with your school or work accounts.

Even if both accounts use the same email address, you need to add your work/school account as an alternate to use your benefits across both accounts.

To add an alternate account:

  1. Sign in to the Subscriber Portal with your Microsoft Account (MSA).

  2. Click on the Subscriptions tab.

  3. Under Related Links, choose Add alternate account.

  4. Enter your work/school account email address and click Add.

    Alternate Account

Once you have added an alternate account, you can update or remove it at any time by clicking the Subscriptions tab and choosing the appropriate option in the Related Links section.

Frequently asked questions

Q: If I do not renew my subscription, how long will Microsoft keep my data?

A: Depending on the purchasing channel, Microsoft maintains customer data for different lengths of time.

Channel Duration (days)
Retail (e.g. through Microsoft Store) 360
Volume Licensing Service Center (VLSC) 180
Microsoft Products and Services Agreement (MPSA) 180
Visual Studio Cloud Subscriptions 180
Program (e.g. MCT, BizSpark, MPN, Imagine) 180
Not For Resale (e.g. MVP, MSP) 180
DevEssentials 30

Note

  • If you choose to close your Microsoft Account or Azure AD, your personal data will be anonymized immediately.
  • We will not fully remove all your personal data if you have active subscriptions.