Priority Support in Visual Studio subscriptions

The Priority Support benefit provides you with access to a variety of support community forums where you can search existing posts or asks new questions. If the community does not respond to your question within two days, Microsoft's support team will provide a response.

Subscribers with selected Visual Studio subscriptions are eligible to receive priority support via a large number of forums covering a variety of topics. Click on any of the links below to go directly to that forum.

Included forums

.NET Framework

Microsoft Azure

Windows Forms Development

Windows Universal Apps

Internet of Things (IoT)

Office Development

SQL Server

SharePoint

Visual Studio

Visual Studio Team Foundation Server

Visual Studio Languages

BizTalk

ADO.NET

XML

Eligibility

Subscription Level Channels Benefit Renewable?
Visual Studio Enterprise (Standard, annual cloud) VL, Azure, Retail, selected NFR1 Included Yes
Visual Studio Professional (Standard, annual cloud) VL, Azure, Retail Included Yes
Visual Studio Test Professional (Standard) VL, Retail Included Yes
MSDN Platforms (Standard) VL, Retail Included Yes
Visual Studio Dev Essentials NA Included Yes
Visual Studio Enterprise, Visual Studio Professional (monthly cloud) Azure Not available NA

1 Includes: Not for Resale (NFR), FTE, Visual Studio Industry Partner (VSIP), Imagine. Excludes: Microsoft Partner Network (MPN), MCT Software & Services, MCT Software & Services Developer, BizSpark, Microsoft Valued Partner (MVP), Region Director (RD).

Not sure which subscription you're using? Connect to https://my.visualstudio.com/subscriptions to see all the subscriptions assigned to your email address. If you don't see all your subscriptions, you may have one or more assigned to a different email address. You'll need to sign in with that email address to see those subscriptions.

Support resources

  • For assistance with sales, subscriptions, accounts and billing for Visual Studio Subscriptions, contact Visual Studio Subscriptions Support.
  • Have a question about Visual Studio IDE, Azure DevOps Services or other Visual Studio products or services? Visit Visual Studio Support.