Resolved issues in Windows 10, version 1909 and Windows Server, version 1909

See a list of known issues that have been resolved for Windows 10, version 1909 and Windows Server, version 1909 over the last six months. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s) to search the page.


Resolved issues

SummaryOriginating updateStatusDate resolved
Unable to create local users in Chinese, Japanese and Korean during device setup
You might be unable to create users in Chinese, Japanese and Korean using Input Method Editor (IME) during OOBE.

See details >
OS Build 18363.476

November 12, 2019
KB4524570
Resolved
KB4530684
December 10, 2019
10:00 AM PT
Intermittent loss of Wi-Fi connectivity
Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver.

See details >
OS Build 18363.476

November 12, 2019
KB4524570
Resolved External
November 22, 2019
04:10 PM PT
Unable to discover or connect to Bluetooth devices using some Realtek adapters
Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.

See details >
OS Build 18363.476

November 12, 2019
KB4524570
Resolved External
November 15, 2019
05:59 PM PT

Issue details

October 2019

DetailsOriginating updateStatusHistory
Unable to create local users in Chinese, Japanese and Korean during device setup
When setting up a new Windows device using the Out of Box Experience (OOBE), you might be unable to create a local user when using Input Method Editor (IME). This issue might affect you if you are using the IME for Chinese, Japanese, or Korean languages.

Note This issue does not affect using a Microsoft Account during OOBE.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709
  • Server: Windows Server, version 1909; Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709
Resolution: This issue was resolved in KB4530684.

Back to top
OS Build 18363.476

November 12, 2019
KB4524570
Resolved
KB4530684
Resolved:
December 10, 2019
10:00 AM PT

Opened:
October 29, 2019
05:15 PM PT

May 2019

DetailsOriginating updateStatusHistory
Intermittent loss of Wi-Fi connectivity
Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).

To safeguard your upgrade experience, we have applied a hold on devices with affected Qualcomm driver from being offered Windows 10, version 1903 or Windows 10, version 1909, until the updated driver is installed.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903
Resolution: This issue was resolved with an updated Qualcomm Wifi driver and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903.

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OS Build 18363.476

November 12, 2019
KB4524570
Resolved External
Last updated:
November 22, 2019
04:10 PM PT

Opened:
May 21, 2019
07:13 AM PT
Unable to discover or connect to Bluetooth devices using some Realtek adapters
Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903
  • Server: Windows 10, version 1909; Windows Server, version 1903
Resolution: This issue was resolved with an updated driver for the affected Realtek Bluetooth radio and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903.

Back to top
OS Build 18363.476

November 12, 2019
KB4524570
Resolved External
Last updated:
November 15, 2019
05:59 PM PT

Opened:
May 21, 2019
07:29 AM PT