Resolved issues in Windows 8.1 and Windows Server 2012 R2

See a list of known issues that have been resolved for Windows 8.1 and Windows Server 2012 R2 over the last six months. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s) to search the page.


Resolved issues

SummaryOriginating updateStatusDate resolved
Intermittent issues when printing
The print spooler service may intermittently have issues completing a print job and results print job failure.

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September 24, 2019
KB4516041
Resolved
KB4520005
October 08, 2019
10:00 AM PT
Windows RT 8.1 devices may have issues opening Internet Explorer 11
On Windows RT 8.1 devices, Internet Explorer 11 may not open and you may receive an error.

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September 10, 2019
KB4516067
Resolved
KB4516041
September 24, 2019
10:00 AM PT
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using PXE images from Windows Deployment Services (WDS) may fail to start with error "0xc0000001."

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June 11, 2019
KB4503276
Resolved
KB4512478
August 17, 2019
02:00 PM PT
Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error
Applications made using VB6, macros using VBA, and VBScript may stop responding and you may receive an error.

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August 13, 2019
KB4512488
Resolved
KB4517298
August 16, 2019
02:00 PM PT
System may be unresponsive after restart with certain McAfee antivirus products
Devices running certain McAfee Endpoint security applications may be slow or unresponsive at startup.

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April 09, 2019
KB4493446
Resolved External
August 13, 2019
06:59 PM PT
MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices
You may receive an error on MacOS when trying to access network shares via CIFS or SMBv1 on certain Windows devices.

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June 11, 2019
KB4503276
Resolved External
August 09, 2019
07:03 PM PT
IE11 may stop working when loading or interacting with Power BI reports
Power BI reports that contain line charts with markers may cause Internet Explorer 11 to stop working.

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May 14, 2019
KB4499151
Resolved
KB4503283
June 20, 2019
02:00 PM PT
Event Viewer may close or you may receive an error when using Custom Views
When trying to expand, view, or create Custom Views in Event Viewer, you may see an error or the app may close.

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June 11, 2019
KB4503276
Resolved
KB4503283
June 20, 2019
02:00 PM PT
Issue using PXE to start a device from WDS
There may be issues using PXE to start a device from a WDS server configured to use Variable Window Extension.

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March 12, 2019
KB4489881
Resolved
KB4503276
June 11, 2019
10:00 AM PT
Unable to access some gov.uk websites
gov.uk websites that don’t support “HSTS” may not be accessible

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May 14, 2019
KB4499151
Resolved
KB4505050
May 18, 2019
02:00 PM PT

Issue details

September 2019

DetailsOriginating updateStatusHistory
Intermittent issues when printing
Applications and printer drivers that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:
  • Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app interacts with the print driver.
  • The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing. Only part of the print job might print and the rest might be canceled or error.
Note This issue also affects the Internet Explorer Cumulative Update KB4522007, release September 23, 2019.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4520005. If you are using Security Only updates, see KB4519974 for resolving KB for your platform.

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September 24, 2019
KB4516041
Resolved
KB4520005
Resolved:
October 08, 2019
10:00 AM PT

Opened:
September 30, 2019
06:26 PM PT
Windows RT 8.1 devices may have issues opening Internet Explorer 11
On Windows 8.1 RT devices, Internet Explorer 11 may not open and you may receive the error, "C:\Program Files\Internet Explorer\iexplore.exe: A certificate was explicitly revoked by its issuer."


Affected platforms:
  • Client: Windows RT 8.1
Resolution: This issue was resolved in KB4516041.

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September 10, 2019
KB4516067
Resolved
KB4516041
Resolved:
September 24, 2019
10:00 AM PT

Opened:
September 13, 2019
05:25 PM PT

August 2019

DetailsOriginating updateStatusHistory
Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error
After installing KB4512488, applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and scripts or apps using Visual Basic Scripting Edition (VBScript) may stop responding and you may receive an "invalid procedure call error."

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4517298. The ‘optional’ update is now available on Microsoft Update Catalog and Windows Server Update Services (WSUS).

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August 13, 2019
KB4512488
Resolved
KB4517298
Resolved:
August 16, 2019
02:00 PM PT

Opened:
August 14, 2019
03:34 PM PT
MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices
You may receive an error on your Apple MacOS device when trying to access network shares via CIFS or SMBv1 on a Windows devices that has installed updates on June 11, 2019 (KB4503276) or later. When you encounter this issue, in MacOS you may receive the error, “There was a problem connecting to the server “{Server Host Name}”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.”

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: For guidance on this issue, see the Apple support article If your Mac can't use NTLM to connect to a Windows server. There is no update for Windows needed for this issue.

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June 11, 2019
KB4503276
Resolved External
Last updated:
August 09, 2019
07:03 PM PT

Opened:
August 09, 2019
04:25 PM PT

July 2019

DetailsOriginating updateStatusHistory
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error "Status: 0xc0000001, Info: A required device isn't connected or can't be accessed" after installing KB4503276 on a WDS server.

Affected platforms:
  • Server: Windows Server 2008 SP2; Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2; Windows Server 2016; Windows Server, version 1803; Windows Server 2019; Windows Server, version 1809; Windows Server, version 1903
Resolution: This issue was resolved in KB4512478.

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June 11, 2019
KB4503276
Resolved
KB4512478
Resolved:
August 17, 2019
02:00 PM PT

Opened:
July 10, 2019
02:51 PM PT

June 2019

DetailsOriginating updateStatusHistory
IE11 may stop working when loading or interacting with Power BI reports
Internet Explorer 11 may stop working when loading or interacting with Power BI reports that have line charts with markers. This issue may also occur when viewing other content that contains Scalable Vector Graphics (SVG) markers.


Affected platforms:
  • Client: Windows 7 SP1; Windows 8.1
  • Server: Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2

Resolution: This issue was resolved in Preview Rollup KB4503283. If you are using the Internet Explorer cumulative updates, this issue was resolved in KB4508646.

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May 14, 2019
KB4499151
Resolved
KB4503283
Resolved:
June 20, 2019
02:00 PM PT

Opened:
June 07, 2019
02:57 PM PT
Event Viewer may close or you may receive an error when using Custom Views
When trying to expand, view, or create Custom Views in Event Viewer, you may receive the error, "MMC has detected an error in a snap-in and will unload it." and the app may stop responding or close. You may also receive the same error when using Filter Current Log in the Action menu with built-in views or logs. Built-in views and other features of Event Viewer should work as expected.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4503283. If you are using Security Only updates, see KB4508640 for resolving KB for your platform.

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June 11, 2019
KB4503276
Resolved
KB4503283
Resolved:
June 20, 2019
02:00 PM PT

Opened:
June 12, 2019
11:11 AM PT

May 2019

DetailsOriginating updateStatusHistory
Unable to access some gov.uk websites
After installing the May 14, 2019 update, some gov.uk websites that don’t support HTTP Strict Transport Security (HSTS) may not be accessible through Internet Explorer 11 or Microsoft Edge.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10, version 1507; Windows 8.1; Windows 7 SP1 
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1
Resolved: We have released an "optional" update for Internet Explorer 11 (KB4505050) to resolve this issue. We recommend you apply this update by installing KB4505050 from Windows Update and then restarting your device.
To download and install this update, see How to get an update through Windows Update. This update is also available through the Microsoft Update Catalog website.

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May 14, 2019
KB4499151
Resolved
KB4505050
Resolved:
May 18, 2019
02:00 PM PT

Opened:
May 16, 2019
01:57 PM PT

April 2019

DetailsOriginating updateStatusHistory
System may be unresponsive after restart with certain McAfee antivirus products
Microsoft and McAfee have identified an issue on devices with McAfee Endpoint Security (ENS) Threat Prevention 10.x or McAfee Host Intrusion Prevention (Host IPS) 8.0 or McAfee VirusScan Enterprise (VSE) 8.8 installed. It may cause the system to have slow startup or become unresponsive at restart after installing this update. 

Affected platforms:
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1
Resolution: This issue has been resolved. McAfee has released an automatic update to address this issue. Guidance for McAfee customers can be found in the following McAfee support articles:  

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April 09, 2019
KB4493446
Resolved External
Last updated:
August 13, 2019
06:59 PM PT

Opened:
April 09, 2019
10:00 AM PT

March 2019

DetailsOriginating updateStatusHistory
Issue using PXE to start a device from WDS
After installing KB4489881, there may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension. This may cause the connection to the WDS server to terminate prematurely while downloading the image. This issue does not affect clients or devices that are not using Variable Window Extension.

Affected platforms: 
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 8.1 
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012 
Resolution: This issue was resolved in KB4503276.

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March 12, 2019
KB4489881
Resolved
KB4503276
Resolved:
June 11, 2019
10:00 AM PT

Opened:
March 12, 2019
10:00 AM PT