Windows 10, version 1903 and Windows Server, version 1903

Find information on known issues and the status of the rollout for Windows 10, version 1903 and Windows Server, version 1903. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).

Current status as of November 12, 2019:   
Windows 10, version 1903 (the May 2019 Update) is designated ready for broad deployment for all users via Windows Update.

We recommend commercial customers running earlier versions of Windows 10 begin broad deployments of Windows 10, version 1903 in their organizations.

Note Follow @WindowsUpdate to find out when new content is published to the release information dashboard.

Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
Issues with some older versions of Avast and AVG anti-virus products
Microsoft and Avast has identified compatibility issues with some versions of Avast and AVG Antivirus.

See details >
N/A

Mitigated External
November 25, 2019
05:25 PM PT
Intermittent loss of Wi-Fi connectivity
Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Resolved External
November 22, 2019
04:10 PM PT
Unable to discover or connect to Bluetooth devices using some Realtek adapters
Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Resolved External
November 15, 2019
05:59 PM PT
Updates may fail to install and you may receive Error 0x80073701
Installation of updates may fail and you may receive error code 0x80073701.

See details >
OS Build 18362.145

May 29, 2019
KB4497935
Resolved
November 12, 2019
08:11 AM PT
Unable to create local users in Chinese, Japanese and Korean during device setup
You might be unable to create users in Chinese, Japanese and Korean using Input Method Editor (IME) during OOBE.

See details >
OS Build 18362.356

September 10, 2019
KB4515384
Mitigated
November 12, 2019
08:05 AM PT
TLS connections might fail or timeout
Transport Layer Security (TLS) connections might fail or timeout when connecting or attempting a resumption.

See details >
OS Build 18362.418

October 08, 2019
KB4517389
Mitigated External
November 05, 2019
03:36 PM PT
Intel Audio displays an intcdaud.sys notification
Devices with a range of Intel Display Audio device drivers may experience battery drain.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Resolved External
November 12, 2019
08:04 AM PT
Gamma ramps, color profiles, and night light settings do not apply in some cases
Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Resolved
KB4505903
July 26, 2019
02:00 PM PT
D3D applications and games may fail to enter full-screen mode on rotated displays
Some Direct3D (D3D) applications and games may fail to enter full-screen mode on rotated displays.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
KB4497935
May 21, 2019
04:45 PM PT
Duplicate folders and documents showing in user profile directory
An empty folder with the same name may be created if known folders (e.g. Desktop, Documents) are redirected.

See details >
OS Build 18362.116

May 21, 2019
KB4505057
Investigating
KB4497935
May 21, 2019
07:16 AM PT

Issue details

November 2019

DetailsOriginating updateStatusHistory
Issues with some older versions of Avast and AVG anti-virus products
Microsoft and Avast has identified compatibility issues with some older versions of Avast Antivirus and AVG Antivirus that might still be installed by a small number of users. Any application from Avast or AVG that contains Antivirus version 19.5.4444.567 or earlier is affected.

To safeguard your upgrade experience, we have applied a hold on devices with affected Avast and AVG Antivirus from being offered or installing Windows 10, version 1903 or Windows 10, version 1909, until the application is updated.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903
  • Server: Windows Server, version 1909; Windows Server, version 1903
Workaround: Before updating to Windows 10, version 1903 or Windows 10, version 1909, you will need to download and install an updated version of your Avast or AVG application. Guidance for Avast and AVG customers can be found in the following support articles:
Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until a new version of your Avast or AVG application has been installed and the Windows 10, version 1903 or Windows 10, version 1909 feature update has been automatically offered to you.

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N/A

Mitigated External
Last updated:
November 25, 2019
05:25 PM PT

Opened:
November 22, 2019
04:10 PM PT
TLS connections might fail or timeout
Updates for Windows released October 8, 2019 or later provide protections, tracked by CVE-2019-1318, against an attack that could allow unauthorized access to information or data within TLS connections. This type of attack is known as a man-in-the-middle exploit. Windows might fail to connect to TLS clients and servers that do not support Extended Master Secret for resumption (RFC 7627). Lack of RFC support might cause one or more of the following errors or logged events:
  • "The request was aborted: Could not create SSL/TLS secure Channel"
  • SCHANNEL event 36887 is logged in the System event log with the description, "A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 20.​"
Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2

Next Steps: Connections between two devices running any supported version of Windows should not have this issue when fully updated. There is no update for Windows needed for this issue. These changes are required to address a security issue and security compliance. For information, see KB4528489.

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OS Build 18362.418

October 08, 2019
KB4517389
Mitigated External
Last updated:
November 05, 2019
03:36 PM PT

Opened:
November 05, 2019
03:36 PM PT

October 2019

DetailsOriginating updateStatusHistory
Unable to create local users in Chinese, Japanese and Korean during device setup
When setting up a new Windows device using the Out of Box Experience (OOBE), you might be unable to create a local user when using Input Method Editor (IME). This issue might affect you if you are using the IME for Chinese, Japanese, or Korean languages.

Note This issue does not affect using a Microsoft Account during OOBE.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709
  • Server: Windows Server, version 1909; Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709
Workaround: To mitigate this issue, set the keyboard language to English during user creation or use a Microsoft Account to complete OOBE. You can set the keyboard language back to your preferred language after user creation. Once the OOBE is done and you are at the desktop, you can rename the current user using these instructions. If you prefer to create a new local user, see KB4026923.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.356

September 10, 2019
KB4515384
Mitigated
Last updated:
November 12, 2019
08:05 AM PT

Opened:
October 29, 2019
05:15 PM PT

August 2019

DetailsOriginating updateStatusHistory
Updates may fail to install and you may receive Error 0x80073701
Installation of updates may fail and you may receive the error message, "Updates Failed, There were problems installing some updates, but we'll try again later" or "Error 0x80073701" on the Windows Update dialog or within Update history.

Affected platforms:
  • Client: Windows 10, version 1903
  • Server: Windows Server, version 1903
Resolution: This issue has been resolved for most users. If you are still having issues, please see KB4528159.

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OS Build 18362.145

May 29, 2019
KB4497935
Resolved
Resolved:
November 12, 2019
08:11 AM PT

Opened:
August 16, 2019
01:41 PM PT

May 2019

DetailsOriginating updateStatusHistory
Intermittent loss of Wi-Fi connectivity
Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).

To safeguard your upgrade experience, we have applied a hold on devices with affected Qualcomm driver from being offered Windows 10, version 1903 or Windows 10, version 1909, until the updated driver is installed.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903
Resolution: This issue was resolved with an updated Qualcomm Wifi driver and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903.

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OS Build 18362.116

May 21, 2019
KB4505057
Resolved External
Last updated:
November 22, 2019
04:10 PM PT

Opened:
May 21, 2019
07:13 AM PT
Unable to discover or connect to Bluetooth devices using some Realtek adapters
Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.

Affected platforms:
  • Client: Windows 10, version 1909; Windows 10, version 1903
  • Server: Windows 10, version 1909; Windows Server, version 1903
Resolution: This issue was resolved with an updated driver for the affected Realtek Bluetooth radio and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903.

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OS Build 18362.116

May 21, 2019
KB4505057
Resolved External
Last updated:
November 15, 2019
05:59 PM PT

Opened:
May 21, 2019
07:29 AM PT
Intel Audio displays an intcdaud.sys notification
Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain. If you see an intcdaud.sys notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).
  
To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until updated device drivers have been installed.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809
Resolution: This issue was resolved with updated drivers from your device manufacturer (OEM) or Intel. The safeguard hold has been removed.

Note If you are still experiencing the issue described, please contact your device manufacturer (OEM).

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OS Build 18362.116

May 21, 2019
KB4505057
Resolved External
Last updated:
November 12, 2019
08:04 AM PT

Opened:
May 21, 2019
07:22 AM PT
Gamma ramps, color profiles, and night light settings do not apply in some cases
Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.

Microsoft has identified some scenarios in which these features may have issues or stop working, for example:
  • Connecting to (or disconnecting from) an external monitor, dock, or projector
  • Rotating the screen
  • Updating display drivers or making other display mode changes
  • Closing full screen applications
  • Applying custom color profiles
  • Running applications that rely on custom gamma ramps
Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue was resolved in KB4505903 and the safeguard hold has been removed.

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OS Build 18362.116

May 21, 2019
KB4505057
Resolved
KB4505903
Resolved:
July 26, 2019
02:00 PM PT

Opened:
May 21, 2019
07:28 AM PT
D3D applications and games may fail to enter full-screen mode on rotated displays
Some Direct3D (D3D) applications and games (e.g., 3DMark) may fail to enter full-screen mode on displays where the display orientation has been changed from the default (e.g., a landscape display in portrait mode).

Affected platforms:
  • Client: Windows 10, version 1903
  • Server: Windows Server, version 1903
Workaround: To work around this issue, do one of the following:
  • Run applications in windowed mode or, if available, on a secondary non-rotated display. 
  • Change compatibility settings for the applications to “Disable Full Screen Optimizations.”
Next steps: Microsoft is working on a resolution and estimates a solution will be available in late May.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
KB4497935
Last updated:
May 21, 2019
04:45 PM PT

Opened:
May 21, 2019
07:05 AM PT
Duplicate folders and documents showing in user profile directory
If you have redirected known folders (e.g. Desktop, Documents, or Pictures folders) you may see an empty folder with the same name in your %userprofile% directories after updating to Windows 10, version 1903. This may occur if known folders were redirected when you chose to back up your content to OneDrive using the OneDrive wizard, or if you chose to back up your content during the Windows Out-of-Box-Experience (OOBE). This may also occur if you redirected your known folders manually through the Properties dialog box in File Explorer. ​This issue does not cause any user files to be deleted and a solution is in progress.

To safeguard your update experience, we have applied a quality hold on devices with redirected known folders from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Next steps: Microsoft is working on a resolution and estimates a solution will be available in late May.
Note We recommend that you do not attempt to manually update to Windows 10, version 1903 using the Update now button or the Media Creation Tool until this issue has been resolved.

Back to top
OS Build 18362.116

May 21, 2019
KB4505057
Investigating
KB4497935
Last updated:
May 21, 2019
07:16 AM PT

Opened:
May 21, 2019
07:16 AM PT