Windows 7 and Windows Server 2008 R2 SP1

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Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
Intermittent issues when printing
The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing.

See details >
September 24, 2019
KB4516048
Resolved
KB4519976
October 08, 2019
10:00 AM PT
You may receive an error when opening or using the Toshiba Qosmio AV Center
Toshiba Qosmio AV Center may error when opening and you may also receive an error in Event Log related to cryptnet.dll.

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August 13, 2019
KB4512506
Resolved
KB4516048
September 24, 2019
10:00 AM PT
IA64 and x64 devices may fail to start after installing updates
After installing updates released on or after August 13, 2019, IA64 and x64 devices using EFI Boot may fail to start.

See details >
August 13, 2019
KB4512506
Mitigated
August 17, 2019
12:59 PM PT

Issue details

September 2019

DetailsOriginating updateStatusHistory
Intermittent issues when printing
Applications and printer drivers that leverage the Windows Javascript engine (jscript.dll) for processing print jobs might experience one or more of the following symptoms:
  • Applications interacting with the V4 printer driver might close or error when printing. Issues might only be encountered when printing but might also be encountered at any time the app is running, depending on when the app interacts with the print driver.
  • The printer spooler service (spoolsv.exe) might close or error in jscript.dll with exception code 0xc0000005 causing the print jobs to stop processing. Only part of the print job might print and the rest might be canceled or error.
Note This issue also affects the Internet Explorer Cumulative Update KB4522007, release September 23, 2019.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4519976. If you are using Security Only updates, see KB4519974 for resolving KB for your platform.

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September 24, 2019
KB4516048
Resolved
KB4519976
Resolved:
October 08, 2019
10:00 AM PT

Opened:
September 30, 2019
06:26 PM PT
You may receive an error when opening or using the Toshiba Qosmio AV Center
After installing KB4512506, you may receive an error when opening or using the Toshiba Qosmio AV Center. You may also receive an error in Event Log related to cryptnet.dll.

Affected platforms:
  • Client: Windows 7 SP1
Resolution: This issue was resolved in KB4516048.

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August 13, 2019
KB4512506
Resolved
KB4516048
Resolved:
September 24, 2019
10:00 AM PT

Opened:
September 10, 2019
09:48 AM PT

August 2019

DetailsOriginating updateStatusHistory
IA64 and x64 devices may fail to start after installing updates
IA64 devices (in any configuration) and x64 devices using EFI boot that were provisioned after the July 9th updates and/or skipped the recommended update (KB3133977), may fail to start with the following error:
"File: \Windows\system32\winload.efi
Status: 0xc0000428
Info: Windows cannot verify the digital signature for this file."

Affected platforms:
  • Client: Windows 7 SP1
  • Server: Windows Server 2008 R2 SP1
Take Action: To resolve this issue please follow the steps outlined in the SHA-2 support FAQ article for error code 0xc0000428.

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August 13, 2019
KB4512506
Mitigated
Last updated:
August 17, 2019
12:59 PM PT

Opened:
August 13, 2019
08:34 AM PT