Troubleshooting x86 desktop apps

If an x86 desktop app doesn't work the way it does on an x86 machine, here's some guidance to help you troubleshoot.

Issue Solution
Your app relies on a driver that isn't designed for ARM. Recompile your x86 driver to ARM64. See Building ARM64 Drivers with the WDK.
Your app is available only for x64. If you develop for Microsoft Store, submit an ARM version of your app. For more info, see App package architectures. If you're a Win32 developer, distribute an x86 version of your app.
Your app uses an OpenGL version later than 1.1 or requires hardware-accelerated OpenGL. Use the DirectX mode of the app, if it's available. x86 apps that use DirectX 9, DirectX 10, DirectX 11, and DirectX 12 will work on ARM. For more info, see DirectX Graphics and Gaming.
Your x86 app does not work as expected. Try using the Compatibility Troubleshooter by following guidance from Program Compatibility Troubleshooter on ARM. For some other troubleshooting steps, see the Troubleshooting x86 apps on ARM article.

Best practices for WOW

One common problem occurs when an app discovers that it's running under WOW and then assumes that it is on an x64 system. Having made this assumption, the app may do the following:

  • Try to install the x64 version of itself, which isn't supported on ARM.
  • Check for other software under the native registry view.
  • Assume that a 64-bit .NET framework is available.

Generally, an app should not make assumptions about the host system when it is determined to run under WOW. Avoid interacting with native components of the OS as much as possible.

An app may place registry keys under the native registry view, or perform functions based on the presence of WOW. The original IsWow64Process indicates only whether the app is running on an x64 machine. Apps should now use IsWow64Process2 to determine whether they're running on a system with WOW support.


All kernel-mode drivers, User-Mode Driver Framework (UMDF) drivers, and print drivers must be compiled to match the architecture of the OS. If an x86 app has a driver, then that driver must be recompiled for ARM64. The x86 app may run fine under emulation however, its driver will need to be recompiled for ARM64 and any app experience that depends on the driver will not be available. For more info about compiling your driver for ARM64, see Building ARM64 Drivers with the WDK.

Shell extensions

Apps that try to hook Windows components or load their DLLs into Windows processes will need to recompile those DLLs to match the architecture of the system; i.e. ARM64. Typically, these are used by input method editors (IMEs), assistive technologies, and shell extension apps (e.g. to show cloud storage icons in Explorer or a right click Context menu).

The ARM64 Win32 SDK support will be coming soon. Also, see Building ARM64 Drivers with the WDK.


To investigate your app's behavior in more depth, see Debugging on ARM to learn more about tools and strategies for debugging on ARM.

Virtual Machines

The Windows Hypervisor platform is not supported on the Qualcomm Snapdragon 835 Mobile PC Platform. Hence, running virtual machines using Hyper-V will not work. We continue to make investments in these technologies on future Qualcomm chipsets.