ITAgent::get_NumberOfIncomingCalls method (tapi3.h)

The get_NumberOfIncomingCalls method gets the number of incoming non-ACD calls handled by this agent.

The measurement period over which this information is calculated is switch- and/or implementation-specific. (See get_MeasurementPeriod.)

Syntax

HRESULT get_NumberOfIncomingCalls(
  long *plCalls
);

Parameters

plCalls

Total number of incoming calls.

Return value

This method can return one of these values.

Return code Description
S_OK
Method succeeded.
E_POINTER
The plCalls parameter is not a valid pointer.
E_OUTOFMEMORY
Insufficient memory exists to perform the operation.
TAPI_E_TIMEOUT
The operation failed because the TAPI 3 DLL timed it out. The timeout interval is two minutes.

Requirements

   
Target Platform Windows
Header tapi3.h (include Tapi3.h)
Library Uuid.lib
DLL Tapi3.dll

See also

ITAgent