Metric descriptions for Workplace Analytics

  • 7 minutes to read
  • Contributors
    • Paul Schafer
    • Michele D
    • LeisaLaDell

You can use the following metrics in Workplace Analytics to customize your queries.

Person metrics

Metric Description Query type Data type Customizable
After-hours collaboration Number of hours the person spent in meetings and on email outside of working hours. Person Hour No
Collaboration hours Number of hours the person spent in meetings and on email with at least one other person. Collaboration hours include both internal and external hours. Person Hour Yes
Collaboration hours external Number of hours the person spent in meetings and on email with at least one person outside the company (as defined by the participant’s email domains). Person Hour No
Conflicting meeting hours Number of meeting hours where the person had overlapping meetings in their calendar. The count includes the entire duration of all overlapping meetings, not just the amount of time that overlaps. (This number includes all accepted meeting times.). Person Hour Yes
Email hours Number of hours the person spent sending and receiving emails. Person Hour Yes
Emails sent Number of emails the person sent. Person Count Yes
External network size Number of people external to the company with whom the person had at least two meaningful interactions (a meeting or email between five or fewer people) within the last 28 days (or if reported by month, within the last month). Person Count No
Generated workload email hours Number of email hours the person created for internal recipients by sending emails. Person Hour Yes
Generated workload email recipients Number of internal recipients on all emails sent by the person. (Counts each recipient once for each email received.) Person Count Yes
Generated workload meeting attendees Number of internal attendees in meetings organized by the person. (Counts each attendee once for each meeting.) Person Count Yes
Generated workload meeting hours Number of meeting hours the person created for internal attendees by organizing meetings. Person Hour Yes
Generated workload meetings organized Number of internal meetings organized by the person. Person Count Yes
Internal network size Number of people within the company with whom the person had at least two meaningful interactions (a meeting or email between five or fewer people) within the last 28 days (or if reported by month, within the last month). Person Count No
Low-quality meeting hours Number of meeting hours where the person multitasked, had a conflicting meeting (any accepted meeting that overlaps), or is redundant (at least three distinct levels from their organization that attended). The current assumed cost of low-quality meeting hours is $75 per person hour. Person Hour Yes
Manager coaching hours 1:1 Number of hours that a manager spends in one-on-one meetings with their direct reports. Person Hour Yes
Meeting hours Number of hours the person spent in meetings with at least one other person. Person Hour Yes
Meeting hours with manager Number of meeting hours where attendees included at least the person and their manager. Person Hour Yes
Meeting hours with manager 1:1 Number of meeting hours involving only the person and their manager. Person Hour Yes
Meetings hours with skip level Number of meeting hours that the person attends where their manager's manager also attends the meeting. Person Hour Yes
Meetings Number of meetings the person attended. Person Count Yes
Meetings with manager Number of meetings where attendees include at least the person and their manager. Person Count Yes
Meetings with manager 1:1 Number of meetings involving only the person and their manager. Person Count Yes
Meetings with skip level Number of meetings where the manager of the person's manager is an attendee. Person Count Yes
Multitasking meeting hours Number of meeting hours where the person sent:
  • Two or more emails sent per meeting hour
  • Two or more emails sent per meeting for meetings less than one hour
 Person Hour Yes
Networking outside company Number of companies outside their own that the person had meaningful interactions with, within the last 28 days (or if reported by month, within the last month). Person Count No
Networking outside department Number of departments outside their own that the person had meaningful interactions with, within the last 28 days (or if reported by month, within the last month). Person Count No
Open 1-hr blocks Number of one-hour blocks in the person’s calendar without meetings during the work day. Person Count Yes
Open 2-hr blocks Number of two-hour blocks in the person’s calendar without meetings during the work day. Person Count Yes
Redundant meeting hours Number of meeting hours a person spent with attendees from three or more distinct levels within that person's organization. Person Hour Yes
Time in meetings during after hours Number of hours the person spent in meetings outside of working hours. Person Hour Yes
Time in meetings during working hours Number of hours the person spent in meetings during working hours. Person Hour Yes
Time spent on email after hours Number of hours the person spent sending email outside of working hours. Person Hour No
Time spent on email working hours Number of hours the person spent sending email during working hours. Person Hour No
Total emails sent during meetings Number of emails the person sent during meetings. Person Count Yes
Total focus hours Total number of hours with two or more hour blocks of time where the person had no meetings. Person Hour Yes
Working hours collaboration Number of hours the person spent in meetings and sending emails during working hours. Person Hour No
Workweek Span Time between the person's first sent email or meeting attended and the last email or meeting in a day. (Counted Monday through Friday, with a minimum of four hours and a maximum of 16 hours per day.) If reported for the week, the metric is a sum for the week. If reported for the month, the metric is the weekly average. Person Hour No

Meeting metrics

Metric Description Query type Data type Customizable
Attendee meeting hours Total number of adjusted meeting hours for all attendees.
A meeting query focuses on the meeting as the main entity and reports on the various meeting attributes; a person query looks from a person's perspective and aggregates multiple meetings for the selected time period. Because the two query types have different purposes, their output also differs.		 Meeting Hour No
Attendees Number of people who attended the meeting. Meeting Count No
Attendees multitasking Number of attendees that sent emails during the meeting.
  • In meetings of one hour or less, two or more emails.
  • In meetings longer than one hour, two emails per hour. (Example: Sending four emails during a two-hour meeting would count as multitasking.)
 Meeting Count No
Attendees with conflicting meeting Number of attendees with meetings that overlap with the meeting (includes all non-declined meetings). Meeting Count No
Emails sent during meetings Number of emails the person sent during all meetings. Meeting Count No
Invitees Number of people invited to the meeting. Meeting Count No
Total emails sent during meeting Number of emails sent during a meeting by all attendees. Meetings Count No

Group-to-group metrics

Metric Description Query type Data type Customizable
Email hours Number of hours spent sending and reading emails between the time investor and collaborator groups. Group Hour No
Meeting hours Number of meeting hours the time investor group has spent meeting with the collaborator group. Group Hour No
Meetings Number of distinct meetings with at least one attendee from the time investor and collaborator groups. Group Count No
Meeting attendee count Total number of attendees in all meetings from the time investor and collaborator groups. Group Count No
Meetings invitee count Total number of invitees in all meetings from the time investor and collaborator groups. Group Count No
Collaboration hours Sum of meeting hours and email hours spent between the time investor and collaborator groups. Group Hour No
Time investors initiated meeting hours Number of meeting hours the time investors created for collaborators by organizing meetings. Group Hour No

Person-to-group metrics

Metric Description Query type Data type Customizable
Collaboration hours Total number of meeting and email hours for the time investor with one or more people in the collaborator group. This metric uses time allocation logic. Group Hour No
Email count Count of unique email exchanges (sent and received) that the time investor had with one or more people in the collaborator group Group Count No
Email hours Total number of hours that the time investor spent sending and reading emails with one or more people in the collaborator group. This metric uses time allocation logic. Group Hour No
Meeting hours Total number of hours that the time investor spent in meetings with one or more people in the collaborator group. This metric uses time allocation logic. Group Hour No
Meetings Number of unique meetings that the time investor attended with one or more people in the collaborator group. Group Count No
Network size Number of people in the collaborator group that the time investor had at least two meaningful interactions with in the last 28 days. Group Count No