Manage Yammer data compliance

As a verified admin, you can keep your users' Yammer posts appropriate and meet security and compliance requirements. You can set up alerts for content that matches keywords, set data retention policies, and if needed, you can view private content. You can also export data from Yammer.

Monitor Keywords

Monitor sensitive content by specifying keywords such as banned words or employees' personal information. All messages in internal and external networks, including messages to and from external participants can be monitored.

Set person responsible for monitoring, editing, and deleting flagged posts

  1. In the Yammer admin center, go to Content and security > Monitor Keywords, and enter the person's email address in Email Address. This person should be a verified admin so they have permission to delete messages anywhere in Yammer.

  2. When a post matches a keyword, the person listed in Email Address receives an email. They can then click a link in the email to review, edit, or delete the flagged post.

Specify keywords and phrases to monitor

  1. In the Yammer admin center, go to Content and Security > Monitor Keywords.

  2. Enter the words and phrases you want to monitor, each on its own line.

    You can use regular expresssions to match patterns. For information on using regular expressions, see Regular Expression Language.

    Here are some examples of regular expressions commonly used for monitoring.

Purpose Pattern Matches
Word boundary
\bword\b
\btheme\b matches "theme" but not "themes" or "them"
Credit cards
\b(?:\d[ ‐]*?){13,16}\b
1234 5678 90123
1234 5678 9012 3456
1234‐5678‐9012‐3456
Social Security numbers
\b\d{3}[ -]\d{2}[ -]\d{4}\b
123 45 6789
123‐45‐6789
Monitor group create has created Matthew has created the Easter Region Sales group.

Tip

For a starting point for creating your keyword list, visit: http://www.bannedwordlist.com (http://www.bannedwordlist.com).

Data retention

You can control whether deleted messages are retained.

Set whether to save deleted messages

  1. In the Yammer admin center, go to Content and Security > Data Retention.

  2. To prevent deleted data from being available in exported data, select Hard Delete. Or, to enable deleted data to appear in exported data, select Soft Delete.

    Data can be permanently deleted by using the Developer API. To do this you export the data to identify the data that needs to be permanently deleted, and then write a custom PowerShell script to loop through the specific items to delete. For information, see the REST API section of Develop apps for Yammer.

Content mode

If as a verified admin, you have a legal reason to view private messages, you can select to see them. For more information, see Monitor private content in Yammer

See also

Overview of security and compliance in Yammer