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Hi
Since we have moved to SCOM 2022, I have noticed that when I put any agent into maintenance mode and there is any active alert for the same server, it will keep alerting. Is this a new behaviour and how can resolve it?
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Hi,
What is your current UR version?
Please upgrade to the latest UR version to see if the problem persists.
https://learn.microsoft.com/en-us/system-center/scom/release-build-versions?view=sc-om-2022
Management Server (and other components*)
Build Number KB Release Date Description
10.22.10118.0 March 2022 General Availability
10.22.10337.0 5020318 December 2022 Update Rollup 1
10.22.10337.0 5022455 December 2022 Update Rollup 1 - Console Hotfix
10.22.10448.0 5024286 March 2023 Update Rollup 1 - OpenSSL3.0 integration Hotfix
10.22.10565.0 5029512 July 2023 Discover Azure Migrate in Operations Manager
10.22.10575.0 5029601 July 2023 GB compliance
10.22.10560.0 5028684 August 2023 SCX Compiler Mitigated Packages
This package is not cumulative; apply KB5024286 as a prerequisite.
10.22.10610.0 5031649 November 2023 Update Rollup 2
Hi XinGuo-MSFT
We recently updated to UR2 but haven't tried to reproduce the issue. Do you think, UR2 has resolved it?
Great to hear that, the latest UR version will fix the known issues.
Still issue persists. So we have put the server in maintenance mode and then stake holder turned off the computer. There were old alerts in the console. Now those alerts are raising incidents in ServiceNow. There are keep opening though computer is in maintenance mode. Even I can see the alert in maintenance mode.