Windows 10, version 1809 and Windows Server 2019

Find information on known issues for Windows 10, version 1809 and Windows Server 2019. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).

Current status:
Windows 10, version 1809 is designated for broad deployment and available for any user who manually selects “Check for updates” via Windows Update. The recommended servicing status is Semi-Annual Channel.

Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) may fail to start with error "0xc0000001."

See details >
OS Build 17763.557

June 11, 2019
KB4503327
Resolved
KB4512534
August 17, 2019
02:00 PM PT
Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error
Applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and VBScript may stop responding and you may receive an error.

See details >
OS Build 17763.678

August 13, 2019
KB4511553
Resolved
KB4512534
August 17, 2019
02:00 PM PT
Domain connected devices that use MIT Kerberos realms will not start up
Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after updating.

See details >
OS Build 17763.652

July 22, 2019
KB4505658
Resolved
KB4511553
August 13, 2019
10:00 AM PT
MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices
You may receive an error on MacOS when trying to access network shares via CIFS or SMBv1 on Windows devices that installed updates on June 11, 2019 or later.

See details >
OS Build 17763.557

June 11, 2019
KB4503327
Resolved External
August 09, 2019
07:03 PM PT
Apps and scripts using the NetQueryDisplayInformation API may fail with error
Applications and scripts that call the NetQueryDisplayInformation API or the WinNT provider equivalent may fail to return results after the first page of data.

See details >
OS Build 17763.55

October 09, 2018
KB4464330
Investigating
August 01, 2019
05:00 PM PT
Startup to a black screen after installing updates
Your device may startup to a black screen during the first logon after installing updates.

See details >
OS Build 17763.557

June 11, 2019
KB4503327
Mitigated
June 14, 2019
04:41 PM PT
Devices with some Asian language packs installed may receive an error
After installing the KB4493509 devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_F

See details >
OS Build 17763.437

April 09, 2019
KB4493509
Mitigated
May 03, 2019
10:59 AM PT
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, performed on files or folders on a Cluster Shared Volume (CSV) may fail with the error, "STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)".

See details >
OS Build 17763.253

January 08, 2019
KB4480116
Mitigated
April 09, 2019
10:00 AM PT

Issue details

August 2019

DetailsOriginating updateStatusHistory
Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error
After installing KB4511553, applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and scripts or apps using Visual Basic Scripting Edition (VBScript) may stop responding and you may receive an "invalid procedure call error."

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4512534. This ‘optional’ update is available on Microsoft Update Catalog, Windows Update, Microsoft Update and Windows Server Update Services (WSUS). As with any 'optional' update, you will need to Check for updates to receive KB4512534 and install. For instructions, see Update Windows 10.

Note Windows Update for Business customers should apply the update via Microsoft Update Catalog or Windows Server Update Services (WSUS).

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OS Build 17763.678

August 13, 2019
KB4511553
Resolved
KB4512534
Resolved:
August 17, 2019
02:00 PM PT

Opened:
August 14, 2019
03:34 PM PT
MacOS may be unable to access network shares via CIFS or SMBv1 on Windows devices
You may receive an error on your Apple MacOS device when trying to access network shares via CIFS or SMBv1 on a Windows devices that has installed updates on June 11, 2019 (KB4503327) or later. When you encounter this issue, in MacOS you may receive the error, “There was a problem connecting to the server “{Server Host Name}”. Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.”

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: For guidance on this issue, see the Apple support article If your Mac can't use NTLM to connect to a Windows server. There is no update for Windows needed for this issue.

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OS Build 17763.557

June 11, 2019
KB4503327
Resolved External
Last updated:
August 09, 2019
07:03 PM PT

Opened:
August 09, 2019
04:25 PM PT
Apps and scripts using the NetQueryDisplayInformation API may fail with error
 Applications and scripts that call the NetQueryDisplayInformation API or the WinNT provider equivalent may fail to return results after the first page of data, often 50 or 100 entries. When requesting additional pages you may receive the error, “1359: an internal error occurred.”

Affected platforms:
  • Server: Windows Server 2019; Windows Server 2016
Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.55

October 09, 2018
KB4464330
Investigating
Last updated:
August 01, 2019
05:00 PM PT

Opened:
August 01, 2019
05:00 PM PT

July 2019

DetailsOriginating updateStatusHistory
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error "Status: 0xc0000001, Info: A required device isn't connected or can't be accessed" after installing KB4503327 on a WDS server.

Affected platforms:
  • Server: Windows Server 2008 SP2; Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2; Windows Server 2016; Windows Server, version 1803; Windows Server 2019; Windows Server, version 1809; Windows Server, version 1903
Resolution: This issue was resolved in KB4512534.

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OS Build 17763.557

June 11, 2019
KB4503327
Resolved
KB4512534
Resolved:
August 17, 2019
02:00 PM PT

Opened:
July 10, 2019
02:51 PM PT
Domain connected devices that use MIT Kerberos realms will not start up
Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after installation of KB4505658. Devices that are domain controllers or domain members are both affected.

To safeguard your update experience, we have applied a compatibility hold on devices configured to use MIT Kerberos realm from being offered Windows 10, version 1903 or Windows Server, version 1903.

Note If you are not sure if your device is affected, contact your administrator. Advanced users can check for “Define interoperable Kerberos v5 realm settings” policy under Computer Configuration -> Policies -> Administrative Templates > System -> Kerberos or check if this registry key exists:
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\Kerberos\MitRealms 

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016
Resolution: This issue was resolved in KB4511553. To safeguard your upgrade experience, the compatibility hold on devices from being offered Windows 10, version 1903 or Windows Server, version 1903 is still in place. Once the issue is addressed on Windows 10, version 1903, this safeguard hold will be removed for all affected platforms. Check the Windows 10, version 1903 section of the release information dashboard for the most up to date information on this and other safeguard holds.

Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

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OS Build 17763.652

July 22, 2019
KB4505658
Resolved
KB4511553
Resolved:
August 13, 2019
10:00 AM PT

Opened:
July 25, 2019
06:10 PM PT

June 2019

DetailsOriginating updateStatusHistory
Startup to a black screen after installing updates
We are investigating reports that a small number of devices may startup to a black screen during the first logon after installing updates.


Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803
  • Server: Windows Server 2019
Workaround: To mitigate this issue, press Ctrl+Alt+Delete, then select the Power button in the lower right corner of the screen and select Restart. Your device should now restart normally.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.557

June 11, 2019
KB4503327
Mitigated
Last updated:
June 14, 2019
04:41 PM PT

Opened:
June 14, 2019
04:41 PM PT

May 2019

DetailsOriginating updateStatusHistory
Devices with some Asian language packs installed may receive an error
After installing the April 2019 Cumulative Update (KB4493509), devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND."

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Workaround:
  1. Uninstall and reinstall any recently added language packs. For instructions, see "Manage the input and display language settings in Windows 10".
  2. Click Check for Updates and install the April 2019 Cumulative Update. For instructions, see "Update Windows 10".
Note: If reinstalling the language pack does not mitigate the issue, reset your PC as follows:
  1. Go to Settings app -> Recovery.
  2. Click on Get Started under "Reset this PC" recovery option.
  3. Select "Keep my Files".
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.437

April 09, 2019
KB4493509
Mitigated
Last updated:
May 03, 2019
10:59 AM PT

Opened:
May 02, 2019
04:36 PM PT

January 2019

DetailsOriginating updateStatusHistory
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, that you perform on files or folders that are on a Cluster Shared Volume (CSV) may fail with the error, "STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)". This occurs when you perform the operation on a CSV owner node from a process that doesn’t have administrator privilege. 

Affected platforms: 
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Workaround: Do one of the following:  
  • Perform the operation from a process that has administrator privilege. 
  • Perform the operation from a node that doesn’t have CSV ownership. 
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.253

January 08, 2019
KB4480116
Mitigated
Last updated:
April 09, 2019
10:00 AM PT

Opened:
January 08, 2019
10:00 AM PT