Windows 10, version 1809 and Windows Server 2019

Find information on known issues and the status of the rollout for Windows 10, version 1809 and Windows Server 2019. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).

Current status:
Windows 10, version 1809 is designated for broad deployment and available for any user who manually selects “Check for updates” via Windows Update. The recommended servicing status is Semi-Annual Channel.

Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
Devices with some Asian language packs installed may receive an error
After installing the KB4493509 devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_F

See details >
OS Build 17763.437

April 09, 2019
KB4493509
Mitigated
May 03, 2019
10:59 AM PT
Printing from Microsoft Edge or other UWP apps, you may receive the error 0x80070007
Attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications, you may receive an error.

See details >
OS Build 17763.379

March 12, 2019
KB4489899
Mitigated
May 02, 2019
04:47 PM PT
Issue using PXE to start a device from WDS
Using PXE to start a device from a WDS server configured to use Variable Window Extension may cause the connection to the WDS server to terminate prematurely.

See details >
OS Build 17763.379

March 12, 2019
KB4489899
Mitigated
April 09, 2019
10:00 AM PT
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, performed on files or folders on a Cluster Shared Volume (CSV) may fail with the error, "STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)".

See details >
OS Build 17763.253

January 08, 2019
KB4480116
Mitigated
April 09, 2019
10:00 AM PT
Audio not working on monitors or TV connected to a PC via HDMI, USB, or DisplayPort
Upgrade block: Microsoft has identified issues with certain new Intel display drivers, which accidentally turn on unsupported features in Windows.

See details >
OS Build 17763.134

November 13, 2018
KB4467708
Resolved
May 21, 2019
07:42 AM PT
Unable to access some gov.uk websites
gov.uk websites that don’t support “HSTS” may not be accessible

See details >
OS Build 17763.503

May 14, 2019
KB4494441
Resolved
KB4505056
May 19, 2019
02:00 PM PT
Windows 10, version 1809 update history may show an update installed twice
Some customers are reporting that KB4494441 installed twice on their device

See details >
OS Build 17763.503

May 14, 2019
KB4494441
Resolved
May 16, 2019
02:37 PM PT
Layout and cell size of Excel sheets may change when using MS UI Gothic
When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel.

See details >
OS Build 17763.475

May 03, 2019
KB4495667
Resolved
KB4494441
May 14, 2019
10:00 AM PT
Zone transfers over TCP may fail
Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail.

See details >
OS Build 17763.475

May 03, 2019
KB4495667
Resolved
KB4494441
May 14, 2019
10:00 AM PT
Latest cumulative update (KB 4495667) installs automatically
Reports that the optional cumulative update (KB 4495667) installs automatically.

See details >
OS Build 17763.475

May 03, 2019
KB4495667
Resolved
May 08, 2019
03:37 PM PT
System may be unresponsive after restart if ArcaBit antivirus software installed
After further investigation ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809

See details >
OS Build 17763.437

April 09, 2019
KB4493509
Resolved
May 08, 2019
03:30 PM PT
Custom URI schemes may not start corresponding application
Custom URI schemes for application protocol handlers may not start the corresponding application for local intranet and trusted sites in Internet Explorer.

See details >
OS Build 17763.379

March 12, 2019
KB4489899
Resolved
KB4495667
May 03, 2019
10:00 AM PT

Issue details

May 2019

DetailsOriginating updateStatusHistory
Devices with some Asian language packs installed may receive an error
After installing the April 2019 Cumulative Update (KB4493509), devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND."

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Workaround:
  1. Uninstall and reinstall any recently added language packs. For instructions, see "Manage the input and display language settings in Windows 10".
  2. Click Check for Updates and install the April 2019 Cumulative Update. For instructions, see "Update Windows 10".
Note: If reinstalling the language pack does not mitigate the issue, reset your PC as follows:
  1. Go to Settings app -> Recovery.
  2. Click on Get Started under "Reset this PC" recovery option.
  3. Select "Keep my Files".
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.437

April 09, 2019
KB4493509
Mitigated
Last updated:
May 03, 2019
10:59 AM PT

Opened:
May 02, 2019
04:36 PM PT
Printing from Microsoft Edge or other UWP apps, you may receive the error 0x80070007
When attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications you may receive the error, "Your printer has experienced an unexpected configuration problem. 0x80070007e."
 
Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Workaround: You can use another browser, such as Internet Explorer to print your documents.
 
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.379

March 12, 2019
KB4489899
Mitigated
Last updated:
May 02, 2019
04:47 PM PT

Opened:
May 02, 2019
04:47 PM PT
Unable to access some gov.uk websites
After installing the May 14, 2019 update, some gov.uk websites that don’t support HTTP Strict Transport Security (HSTS) may not be accessible through Internet Explorer 11 or Microsoft Edge.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10, version 1507; Windows 8.1; Windows 7 SP1 
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1
Resolved: We have released an "out-of-band" update for Windows 10 (KB4505056) to resolve this issue.

  • UK customers: This update will be applied automatically to resolve this issue. You may be required to restart your device again. If you are affected by this issue, Check for updates to apply the update immediately.
  • Customers outside of the UK: This update will not be applied automatically. If you are affected by this issue, we recommend you apply this update by installing KB4505056 from Windows Update and then restarting your device.
To download and install this update, go to Settings > Update & Security > Windows Update and select Check for updates. To get the standalone package for KB4505056, search for it in the Microsoft Update Catalog.
 

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OS Build 17763.503

May 14, 2019
KB4494441
Resolved
KB4505056
Resolved:
May 19, 2019
02:00 PM PT

Opened:
May 16, 2019
01:57 PM PT
Windows 10, version 1809 update history may show an update installed twice
Affected platforms:
  • Client: Windows 10, version 1809
Cause:
In certain situations, installing an update requires multiple download and restart steps. In cases where two intermediate steps of the installation complete successfully, the View your Update history page will report that installation completed successfully twice. 

Resolution:
No action is required on your part. The update installation may take longer and may require more than one restart, but will install successfully after all intermediate installation steps have completed. We are working on improving this update experience to ensure the Update history correctly reflects the installation of the latest cumulative update (LCU).

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OS Build 17763.503

May 14, 2019
KB4494441
Resolved
Resolved:
May 16, 2019
02:37 PM PT

Opened:
May 14, 2019
02:56 PM PT
Layout and cell size of Excel sheets may change when using MS UI Gothic
When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using MS UI Gothic.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Resolution: This issue has been resolved.

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OS Build 17763.475

May 03, 2019
KB4495667
Resolved
KB4494441
Resolved:
May 14, 2019
10:00 AM PT

Opened:
May 10, 2019
10:35 AM PT
Zone transfers over TCP may fail
Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail after installing KB4495667
 
Affected platforms:  
  • Client: Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016 
  • Server: Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016 
Resolution: This issue was resolved in KB4494441.

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OS Build 17763.475

May 03, 2019
KB4495667
Resolved
KB4494441
Resolved:
May 14, 2019
10:00 AM PT

Opened:
May 14, 2019
01:19 PM PT
Latest cumulative update (KB 4495667) installs automatically
Due to a servicing side issue some users were offered KB4495667 (optional update) automatically and rebooted devices. This issue has been mitigated.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Resolution:: This issue has been mitigated on the servicing side to prevent auto installing of this update. Customers do not need to take any action.

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OS Build 17763.475

May 03, 2019
KB4495667
Resolved
Resolved:
May 08, 2019
03:37 PM PT

Opened:
May 05, 2019
12:01 PM PT

April 2019

DetailsOriginating updateStatusHistory
System may be unresponsive after restart if ArcaBit antivirus software installed
ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 (client or server).

Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart.

Affected platforms:
  • Client: Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: ArcaBit has released an update to address this issue for affected platforms. For more information, see the ArcaBit support article.

Resolution: This issue has been resolved. ArcaBit has confirmed this issue is not applicable to Windows 10, version 1809 (client or server).

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OS Build 17763.437

April 09, 2019
KB4493509
Resolved
Resolved:
May 08, 2019
03:30 PM PT

Opened:
April 09, 2019
10:00 AM PT

March 2019

DetailsOriginating updateStatusHistory
Issue using PXE to start a device from WDS
After installing KB4489899, there may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension. This may cause the connection to the WDS server to terminate prematurely while downloading the image. This issue does not affect clients or devices that are not using Variable Window Extension. 

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Workaround: To mitigate the issue, disable the Variable Window Extension on WDS server using one of the following options:

Option 1:
Open an Administrator Command prompt and type the following:
Wdsutil /Set-TransportServer /EnableTftpVariableWindowExtension:No  

Option 2:
Use the Windows Deployment Services UI to make the following adjustment: 
  1. Open Windows Deployment Services from Windows Administrative Tools. 
  2. Expand Servers and right-click a WDS server. 
  3. Open its properties and clear the Enable Variable Window Extension box on the TFTP tab.
Option 3:
Set the following registry value to 0:
HKLM\System\CurrentControlSet\Services\WDSServer\Providers\WDSTFTP\EnableVariableWindowExtension  

Restart the WDSServer service after disabling the Variable Window Extension. 

Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release. 

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OS Build 17763.379

March 12, 2019
KB4489899
Mitigated
Last updated:
April 09, 2019
10:00 AM PT

Opened:
March 12, 2019
10:00 AM PT
Custom URI schemes may not start corresponding application
After installing KB4489899, custom URI schemes for application protocol handlers may not start the corresponding application for local intranet and trusted sites security zones on Internet Explorer.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1; Windows 7 SP1 
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2008 R2 SP1
Workaround: Right-click the URL link to open it in a new window or tab, or enable Protected Mode in Internet Explorer for local intranet and trusted sites
  1. Go to Tools > Internet options > Security.
  2. Within Select a zone to view of change security settings, select Local intranet and then select Enable Protected Mode.
  3. Select Trusted Sites and then select Enable Protected Mode
  4. Select OK.
You must restart the browser after making these changes.

Resolution: This issue is resolved in KB4495667.

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OS Build 17763.379

March 12, 2019
KB4489899
Resolved
KB4495667
Resolved:
May 03, 2019
10:00 AM PT

Opened:
March 12, 2019
10:00 AM PT

January 2019

DetailsOriginating updateStatusHistory
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, that you perform on files or folders that are on a Cluster Shared Volume (CSV) may fail with the error, "STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)". This occurs when you perform the operation on a CSV owner node from a process that doesn’t have administrator privilege. 

Affected platforms: 
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Workaround: Do one of the following:  
  • Perform the operation from a process that has administrator privilege. 
  • Perform the operation from a node that doesn’t have CSV ownership. 
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.253

January 08, 2019
KB4480116
Mitigated
Last updated:
April 09, 2019
10:00 AM PT

Opened:
January 08, 2019
10:00 AM PT

November 2018

DetailsOriginating updateStatusHistory
Audio not working on monitors or TV connected to a PC via HDMI, USB, or DisplayPort
Upgrade block: Microsoft has identified issues with certain new Intel display drivers. Intel inadvertently released versions of its display driver (versions 24.20.100.6344, 24.20.100.6345) to OEMs that accidentally turned on unsupported features in Windows. 
 
As a result, after updating to Windows 10, version 1809, audio playback from a monitor or television connected to a PC via HDMI, USB-C, or a DisplayPort may not function correctly on devices with these drivers.
Note: This Intel display driver issue is different from the Intel Smart Sound Technology driver (version 09.21.00.3755) audio issue previously documented.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019 
Next steps: Intel has released updated drivers to OEM device manufacturers. OEMs need to make the updated driver available via Windows Update. For more information, see the Intel Customer Support article.

Resolution: Microsoft has removed the safeguard hold.



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OS Build 17763.134

November 13, 2018
KB4467708
Resolved
Resolved:
May 21, 2019
07:42 AM PT

Opened:
November 13, 2018
10:00 AM PT