Availability of features
The following table lists which user experiences are available depending on what Microsoft 365 or Office 365 plan your organization uses.
|Plan||Service plan||User experience available|
Insights Outlook Add-in
(This feature will be rolled out
beginning in May 2019.
No welcome email will be sent
to introduce this feature.)
Insights by MyAnalytics
Dashboard, Add-in, Email digest,
To provide a great experience for users and customers, we are rolling out the features of MyAnalytics gradually, with the ultimate goal of achieving feature parity among all plans. We will announce each new feature release in the Message center.
For more information about the plans that offer these user experiences, see Office 365 business plans.
Office 365 environments that are supported
- Worldwide Multi-tenant
- Dedicated Multi-tenant
Office 365 environments that are not supported
- Office 365 Germany
- Office 365 Operated by 21Vianet
MyAnalytics is available in the same languages as Microsoft Office. See What languages is Office available in?
Prerequisites and exclusions
Microsoft Exchange Online is required for MyAnalytics and the Outlook add-in.
Licensing exclusion: Shared mailboxes cannot use and are not supported by the MyAnalytics service plan.
Outlook support and prerequisites
|MyAnalytics feature||Supported in Outlook 2016?||Supported in Outlook 2013?||Mobile support?|
|Outlook Add-in||Yes, when the add-in commands are enabled for the Outlook add-in. For details, see Add-in commands for Outlook.||Yes||No|
|Nudges||No||Yes, when actionable messages are supported and enabled. For details, see Actionable messages in Outlook and Office 365 Groups.||No|
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