Preconfigured system accounts

Pre-configured system accounts are included on deployed environments so that Microsoft can manage and operate the Dynamics 365 for Finance and Operations service and provide specific features to customers. The following table provides information about each account, including the purpose and use case for the account.

Important

Do not delete these system accounts. Deleting these accounts will cause a disruption in key functionality provided by Microsoft.

Account detail Purpose/use case of the account
Axrunner This account is used to monitor the health of the environment and provide alerts when necessary.
FRServiceUser This is the Financial Reporting service user account, which is used by the Management Reporter application for integrations with Dynamics 365 for Unified Operations.
RetailServiceAccount This account is used for Retail services to connect to the Dynamics 365 for Unified Operations environment.
SysHealthServiceUser or Axping (depending on the deployed product version) This account is used to monitor the availability and health of the environment and provide alerts when necessary.