Add storage space for your subscription

If you start to run out of storage for your SharePoint Online site collections, you can add storage to your subscription if your plan is eligible. If you don't see the Office 365 Extra File Storage in the list of available add-ons, it means your plan is not eligible. For more information, see Is my plan eligible?

Note

If you bought your subscription through Volume Licensing or a CSP, you can't buy Office 365 Extra File Storage for your organization directly from Microsoft. Contact your representative or partner for help.

Before you begin

You must be a Global or SharePoint admin to do the tasks in this article. For more information, see About admin roles.

View available storage

  1. In the SharePoint admin center, go to the Active sites page, and sign in with an account that has admin permissions for your organization.

  2. In the upper right of the page, see the amount of storage used across all sites, and the total storage for your subscription. If your organization has configured Multi-Geo in Office 365, the bar also shows the amount of storage used across all geo locations.

    Storage bar on the Active sites page.

    Note

    The storage used doesn't include changes made within the last 24-48 hours.

After you determine how much storage you're using, you can add or remove storage space for your subscription. To find out how much it will cost to add storage space, follow the steps in this article, and review the pricing information before you buy more.

For information about setting site collection storage limits, see Manage site collection storage limits.

Add storage to your subscription

If you haven't yet bought extra storage for your subscription, you can do that.

  1. In the admin center, go to the Billing > Purchase services page.
  2. At the bottom of the Purchase services page, in the Add-ons section, find Office 365 Extra File Storage, and select Details.
  3. On the product details page, select Next.
  4. If needed, choose the base subscription, then enter the number of gigabytes of storage you want to add.
  5. Select Check out now.
  6. On the How does this look? page, verify the number of gigabytes of storage you selected, review the pricing information, and then select Next.
  7. On the Complete order page, verify the total. If you need to make any changes, select Edit order. If the order requires a credit check, select the check box. When you're finished, select Place order > Go to Admin Home.

Increase or decrease storage

If you've already bought extra file storage via the Office 365 Extra File Storage add-on, you can use these steps to increase or decrease the extra storage space for your subscription. You can reduce the storage to as low as 1 gigabyte. To remove all of the extra storage space, contact support.

  1. In the admin center, go to the Billing > Your products page.
  2. On the Products tab, select the subscription that contains the Office 365 Extra File Storage add-on.
  3. On the product details page, in the Add-ons section, select Manage add-ons.
  4. In the Manage add-ons pane, from the Add-on list, choose Office 365 Extra File Storage.
  5. In the Quantity text box, enter the number of GBs of storage space that you want for the subscription.
  6. Select Save.

Is my plan eligible for Office 365 Extra File Storage?

Office 365 Extra File Storage is available for the following subscriptions:

  • Office 365 Enterprise E1
  • Office 365 Enterprise E2
  • Office 365 Enterprise E3
  • Office 365 Enterprise E4
  • Office 365 Enterprise E5
  • Office 365 A3 (faculty)
  • Office 365 A5 (faculty)
  • Office for the web with SharePoint Plan 1
  • Office for the web with SharePoint Plan 2
  • SharePoint Online Plan 1
  • SharePoint Online Plan 2
  • Microsoft 365 Business Basic
  • Microsoft 365 Business Standard
  • Microsoft 365 Business Premium
  • Microsoft 365 E3
  • Microsoft 365 E5
  • Microsoft 365 F1

Note

Office 365 Extra File Storage is also available for GCC, GCC High, and DOD plans.

Manage site storage limits (article)
Set the default storage space for OneDrive users (article)