Manage omni-channel orders in Dynamics 365 Commerce
Efficient inventory management plays an important role in the retail industry, where the ability to have an updated view of the current stock and easily transfer and register goods, can have a great impact on the retailer's success in serving customers and increasing sales revenue.
Prerequisites
- General knowledge of basic navigation within Dynamics 365 Commerce
- Understanding of the Commerce channels and their order fulfillment capabilities
- Basic knowledge of retail processes
Modules in this learning path
Dynamics 365 Commerce provides functionality to manage store inventory, including store inventory replenishment capabilities, inbound and outbound store inventory operations, store stock counts, and store inventory lookup capabilities.
Currently, with the ever-changing commerce operations and ecosystem, price and products are not the most important factors for purchase decisions of the customers. Retailers aim for a customer journey that stands out with personalized engagement, frictionless interactions, and fully integrated omnichannel experiences.