Universal Resource Scheduling Solution

Unique Name
Customization Prefix


The following entities are included in this solution.

Name Display Name Description
account Business that represents a customer or potential customer. The company that is billed in business transactions.
bookableresource Resource that has capacity which can be allocated to work.
bookableresourcebooking Represents the line details of a resource booking.
bookableresourcebookingheader Shows the reservation table where the summary of resource bookings are persisted.
bookableresourcecategory Resource category master used to categorize people and equipment.
bookableresourcegroup Associates resources with resource groups that they are a member of.
bookingstatus Allows creation of multiple sub statuses mapped to a booking status option.
characteristic Skills, education and certifications of resources.
contact Person with whom a business unit has a relationship, such as customer, supplier, and colleague.
msdyn_bookingalert Alerts that notify schedule board users of booking issues or information.
msdyn_bookingalertstatus The status of a booking alert.
msdyn_bookingchange An internal entity used to track changes that affect the schedule board.
msdyn_bookingrule Specify custom rules to be validated by the system before saving a booking record.
msdyn_configuration This entity is used to store queries and templates.
msdyn_organizationalunit Division of the company or organization that has a specific cost price list associated to it.
msdyn_priority Priorities to be used on bookings. In addition, a color could be specified for each priority type and the color selected will be shown visually on the schedule board.
msdyn_requirementcharacteristic Requirement Characteristic
msdyn_requirementgroup Service which has resource requirement offering periods
msdyn_requirementorganizationunit Requirement of Organization Unit
msdyn_requirementrelationship Relationship of requirements in the group
msdyn_requirementresourcecategory Requirement Resource Category
msdyn_requirementresourcepreference Requirement Resource Preference
msdyn_requirementstatus Requirement Status
msdyn_resourcerequirement Entity used to track the high-level information about resource requirements.
msdyn_resourcerequirementdetail Entity used to track the detailed information about resource requirements.
msdyn_resourceterritory Allows to specify for which territory a resource could provide services for
msdyn_scheduleboardsetting To store settings of SB by user & tabs
msdyn_schedulingfeatureflag Update records in this entity to enable a new feature.
msdyn_schedulingparameter Scheduling Parameters
msdyn_systemuserschedulersetting Stores user-specific settings for the schedule board.
msdyn_timegroup Specify time groups consisting of multiple time windows to be used for scheduling, for example.
msdyn_timegroupdetail Specify individual time windows under a time group.
msdyn_workhourtemplate Template where resource working hours can be saved and reused.
ratingmodel Represents a model to evaluate skills or other related entities.
ratingvalue A unique value associated with a rating model that allows providing a user friendly rating value.
systemuser Person with access to the Microsoft CRM system and who owns objects in the Microsoft CRM database.


The following actions are included in this solution.

Name Description
msdyn_GeocodeAddress For internal use only.
msdyn_RetrieveDistanceMatrix For internal use only.

See also