Service Level Agreement (SLA) Migration Solution

Unique Name
msdynce_ServiceLevelAgreementMigration
Version
9.0.20103.1010
Customization Prefix
msdyn

Entities

The following entities are included in this solution.

Name Display Name Description
msdyn_migrationtracker Entity that tracks the migration process of legacy to modern SLA/ARC items
sla Contains information about the tracked service-level KPIs for cases that belong to different customers.

Actions

The following actions are included in this solution.

Name Description
msdyn_FindEntityForPolymorphicLookup
msdyn_MigrateSla

See also