What is Product Insights?

[This topic is pre-release documentation and is subject to change.]

Dynamics 365 Product Insights enables business users to automatically collect signals from their products and services, and turn that data into actionable insights about customers’ usage and experiences.

With these data-driven insights, businesses can transform everything from product development and manufacturing to sales and customer care—or even their business models and the types of experiences, products, and services that they deliver.

Product Insights integrates seamlessly with Dynamics 365 Customer Insights, as well as the rest of the Dynamics 365 suite, so that customers can gain holistic and actionable insights into their customers, products, customer service, sales, and marketing.

Key features and capabilities

  • 360-degree signals
  • Out-of-the-box insights
  • Deep integration
  • High-value AI insights
  • Rich custom metrics
  • Interactive drill-downs
  • Built-in collaboration
  • Sharing and discovery

Introduction to Product Insights Preview

Learn how Product Insights can turn your business data into actionable insights in real-time, and how to start your free trial.