conversationtranscript table/entity reference

Note

Unsure about table vs. entity? See Developers: Understand terminology in Microsoft Dataverse.

Contains the transcripts of conversations between participants such as customers, Virtual Agents or Human agents.

Added by: Power Virtual Agents Common Solution

Messages

Message Web API Operation SDK class or method
Assign PATCH /conversationtranscripts(conversationtranscriptid)
Update ownerid property.
AssignRequest
Create POST /conversationtranscripts
See Create
CreateRequest or
Create
CreateMultiple CreateMultiple CreateMultipleRequest
Delete DELETE /conversationtranscripts(conversationtranscriptid)
See Delete
DeleteRequest or
Delete
GrantAccess GrantAccess GrantAccessRequest
IsValidStateTransition IsValidStateTransition IsValidStateTransitionRequest
ModifyAccess ModifyAccess ModifyAccessRequest
Retrieve GET /conversationtranscripts(conversationtranscriptid)
See Retrieve
RetrieveRequest or
Retrieve
RetrieveMultiple GET /conversationtranscripts
See Query Data
RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccess RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccess RevokeAccessRequest
SetState PATCH /conversationtranscripts(conversationtranscriptid)
Update statecode and statuscode properties.
SetStateRequest
Update PATCH /conversationtranscripts(conversationtranscriptid)
See Update
UpdateRequest or
Update
UpdateMultiple UpdateMultiple UpdateMultipleRequest

Properties

Property Value
CollectionSchemaName conversationtranscripts
DisplayCollectionName ConversationTranscripts
DisplayName ConversationTranscript
EntitySetName conversationtranscripts
IsBPFEntity False
LogicalCollectionName conversationtranscripts
LogicalName conversationtranscript
OwnershipType UserOwned
PrimaryIdAttribute conversationtranscriptid
PrimaryNameAttribute name
SchemaName conversationtranscript

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

bot_conversationtranscriptId

Added by: Power Virtual Agents Solution

Property Value
Description Conversation Transcripts related to customer interactions with a Bot
DisplayName bot_conversationtranscript
IsValidForForm True
IsValidForRead True
LogicalName bot_conversationtranscriptid
RequiredLevel None
Targets bot
Type Lookup

Content

Property Value
Description Content of the conversation
DisplayName Content
Format Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName content
MaxLength 1048576
RequiredLevel ApplicationRequired
Type Memo

ConversationStartTime

Property Value
DateTimeBehavior UserLocal
Description The actual start time of the conversation (not the time it was written to the data store)
DisplayName ConversationStartTime
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName conversationstarttime
RequiredLevel ApplicationRequired
Type DateTime

conversationtranscriptId

Property Value
Description Unique identifier for entity instances
DisplayName conversationtranscript
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName conversationtranscriptid
RequiredLevel SystemRequired
Type Uniqueidentifier

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

metadata

Property Value
Description Any metadata about the conversation being captured such as the schema version, state, agents, participants, etc if applicable.
DisplayName Metadata
Format Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName metadata
MaxLength 1048576
RequiredLevel None
Type Memo

name

Property Value
Description The name of the custom entity.
DisplayName Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName name
MaxLength 100
RequiredLevel None
Type String

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

OwnerId

Added by: Active Solution Solution

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser,team
Type Owner

OwnerIdType

Added by: Active Solution Solution

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

SchemaType

Property Value
Description This defines the type of schema used for the conversation based on format used by the application writing this conversation (PVA, Omni-Channel, OBI, etc)
DisplayName SchemaType
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName schematype
MaxLength 100
RequiredLevel None
Type String

SchemaVersion

Property Value
Description The version of the conversation transcript content schema that is used.
DisplayName ContentSchemaVersion
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName schemaversion
MaxLength 100
RequiredLevel None
Type String

statecode

Property Value
Description Status of the conversationtranscript
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

statecode Choices/Options

Value Label DefaultStatus InvariantName
0 Active 1 Active
1 Inactive 2 Inactive

statuscode

Property Value
Description Reason for the status of the conversationtranscript
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

statuscode Choices/Options

Value Label State
1 Active 0
2 Inactive 1

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

bot_conversationtranscriptIdName

Added by: Power Virtual Agents Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName bot_conversationtranscriptidname
MaxLength 100
RequiredLevel None
Type String

CreatedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was created.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was modified.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdName

Added by: Active Solution Solution

Property Value
Description Name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Added by: Active Solution Solution

Property Value
Description Yomi name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningBusinessUnit

Added by: Active Solution Solution

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm True
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningBusinessUnitName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunitname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningTeam

Added by: Active Solution Solution

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Added by: Active Solution Solution

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

VersionNumber

Added by: Active Solution Solution

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

conversationtranscript_SyncErrors

Added by: System Solution Solution

Same as the conversationtranscript_SyncErrors many-to-one relationship for the syncerror table/entity.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName conversationtranscript_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

conversationtranscript_DuplicateMatchingRecord

Added by: System Solution Solution

Same as the conversationtranscript_DuplicateMatchingRecord many-to-one relationship for the duplicaterecord table/entity.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName conversationtranscript_DuplicateMatchingRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

conversationtranscript_DuplicateBaseRecord

Added by: System Solution Solution

Same as the conversationtranscript_DuplicateBaseRecord many-to-one relationship for the duplicaterecord table/entity.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName conversationtranscript_DuplicateBaseRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

conversationtranscript_AsyncOperations

Added by: System Solution Solution

Same as the conversationtranscript_AsyncOperations many-to-one relationship for the asyncoperation table/entity.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName conversationtranscript_AsyncOperations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

conversationtranscript_MailboxTrackingFolders

Added by: System Solution Solution

Same as the conversationtranscript_MailboxTrackingFolders many-to-one relationship for the mailboxtrackingfolder table/entity.

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName conversationtranscript_MailboxTrackingFolders
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

conversationtranscript_ProcessSession

Added by: System Solution Solution

Same as the conversationtranscript_ProcessSession many-to-one relationship for the processsession table/entity.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName conversationtranscript_ProcessSession
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

conversationtranscript_BulkDeleteFailures

Added by: System Solution Solution

Same as the conversationtranscript_BulkDeleteFailures many-to-one relationship for the bulkdeletefailure table/entity.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName conversationtranscript_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

conversationtranscript_PrincipalObjectAttributeAccesses

Added by: System Solution Solution

Same as the conversationtranscript_PrincipalObjectAttributeAccesses many-to-one relationship for the principalobjectattributeaccess table/entity.

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName conversationtranscript_PrincipalObjectAttributeAccesses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related table. Listed by SchemaName.

lk_conversationtranscript_createdby

Added by: System Solution Solution

See the lk_conversationtranscript_createdby one-to-many relationship for the systemuser table/entity.

lk_conversationtranscript_createdonbehalfby

Added by: System Solution Solution

See the lk_conversationtranscript_createdonbehalfby one-to-many relationship for the systemuser table/entity.

lk_conversationtranscript_modifiedby

Added by: System Solution Solution

See the lk_conversationtranscript_modifiedby one-to-many relationship for the systemuser table/entity.

lk_conversationtranscript_modifiedonbehalfby

Added by: System Solution Solution

See the lk_conversationtranscript_modifiedonbehalfby one-to-many relationship for the systemuser table/entity.

user_conversationtranscript

Added by: System Solution Solution

See the user_conversationtranscript one-to-many relationship for the systemuser table/entity.

team_conversationtranscript

Added by: System Solution Solution

See the team_conversationtranscript one-to-many relationship for the team table/entity.

business_unit_conversationtranscript

Added by: System Solution Solution

See the business_unit_conversationtranscript one-to-many relationship for the businessunit table/entity.

bot_conversationtranscript

Added by: Power Virtual Agents Solution

See the bot_conversationtranscript one-to-many relationship for the bot table/entity.

See also

Dataverse table/entity reference
Web API Reference
conversationtranscript EntityType