Mobile Client: Push Notification Configuration

To configure the Microsoft push notifications and Apple push notifications, you must create a policy to define which types of push notification you require.

On the main configuration screen, you can click Refresh to refresh and re-populate the list of policies. A search box is provided for narrowing the list of displayed policies. As you type the name that you are searching for, the list of policies narrows automatically.


Policy settings that are applied at one policy level can override settings that are applied at another policy level. Policy precedence is: User policy (most influence) overrides a Site policy, and then a Site policy overrides a Global policy (least influence). This means that the closer the policy setting is to the object that the policy is affecting, the more influence it has on the object.

Two selections are available for policy creation and editing:

  1. New: Click to create a new policy. You must provide a site for the policy to apply to. You then configure the settings for the push notification. For Push Notification Configuration, you can only create policies for Sites that you have already created.

  2. Edit: Select a policy and click Edit to select an action from a drop-down. You can only edit sites that you have already created or edit the Global policy:

    • Show details…: Displays information about the currently selected policy. You will be able to make changes to the existing policy.

    • Select all: If you have a number of policies and need to select all policies, click Select all

    • Delete: Will remove the selected policy. Using Select all and Delete will remove all policies


      You cannot delete the default Global policy. If you attempt to delete it, you will be notified that the Global policy has been returned to the default values (that is, all settings are cleared), but the policy cannot be removed.

Creating a new policy or editing an existing policy is associated with two actions:

  • Commit The commit action creates or updates the policy and saves the changes

  • Cancel The cancel action discards any changes that have been made since the last commit action. If you cancel, any changes made will be lost.

Two settings are possible for Push Notification Configuration. The settings are associated with the push notification services for Microsoft and for Apple. You enable push notification for either service by selecting the check box next to the name of the service. You can clear the check box by selecting it to clear it. Once you have made your selections, you either commit or cancel. Clicking commit will save the changes to the policy.