Mobile client feature comparison for Skype for Business

Summary: Review the feature support for the mobile client while planning for Skype for Business Server.

This article compares the features and capabilities among Skype for Business mobile clients and the Skype for Business desktop client in the following categories:

  • Sign-in, push notifications, and general features

  • Enhanced presence

  • Contacts and contact groups

  • Instant messaging (IM)

  • Skype for Business to Skype for Business audio and video

  • Conferencing

  • Telephony

  • External users

  • Archiving and compliance

  • Modern Authentication

The following tables list the features that are available to Skype for Business users in an on-premises deployment of Skype for Business Server. The same features are also available to Skype for Business Online and Microsoft Office 365 users, unless otherwise indicated in the table footnotes.

Note

For online help and resources for end users, see Discover Skype for Business.

Note

To compare the features available in other Skype for Business clients, see Desktop client feature comparison for Skype for Business.

Note

MCX (Mobility Service) support for legacy mobile clients is no longer available in Skype for Business Server 2019. All current Skype for Business mobile clients already use Unified Communications Web API (UCWA) to support instant messaging (IM), presence, and contacts. Users with legacy clients using MCX will need to upgrade to a current client.

Sign-in, push notifications, and general features

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Skype for Business session remains signed in
✔ ❶ ✔ ❶
Support for push notifications
✔ ❸
Account information for multiple users can be cached on the same device
Screen reader/voice over
✔ ❷ English only
Use an external keyboard for accessibility
Microsoft Customer Experience Improvement Program support

❶ On Windows Phone, Skype for Business signs out automatically after a period of inactivity, as follows:

  • If the user has enabled push notifications, Skype for Business signs out after 10 days of inactivity.

  • If the user has not enabled push notifications, Skype for Business signs out as soon as the user leaves the app.

On iOS devices, Skype for Business signs out automatically after the mobile client has not contacted the server for 10 days due to loss of network connectivity or other issues.

❷ In app only.

❸ Notifications are available when the app is running in the background.

Enhanced presence support

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Publish and view status
View status based on calendar free/busy information
View status notes and Out of Office messages
Add a custom location
Add a custom note
Publish status based on calendar free/busy information
✔ ❶
Set manual presence state (such as Busy, Do Not Disturb, and so on)

❶ Skype for Business mobile clients do not update a user's presence based on the user's free/busy calendar information. If a mobile client user is also signed in to the Skype for Business desktop client, the desktop client updates the user's presence based on the user's free/busy calendar information. If the user is signed in to a mobile client only, the user's presence does not update based on free/busy calendar information.

Contacts and contact groups support

Feature/capability Skype for Business desktop client Windows Phone iOS Android
View Contacts list
View contact groups
View Frequent Contacts group
Modify Contacts list
Tag contacts for status change alerts
Control privacy relationships
Search the corporate address book
Search Contacts list
Manage contact groups
Expand distribution groups
Search for Response Groups
✔ ❶
Display or hide contact photos
Pin a contact to your home screen

❶ Not available to Skype for Business Online and/or Office 365 users.

Instant Messaging support

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Initiate instant messaging (IM) with a contact
Participate in multiparty IM
Invite others from within the conversation window
Display current conversations
Navigate among multiple IM conversations
Automatically log IM conversations in Exchange
Send an IM conversation as an email message
Initiate an email to a contact
View missed IM invitations
Vibrate with incoming IM
✔ ❶

❶ This device vibrates every time an IM is received even if the current message in the IM conversation is displayed

Skype for Business to Skype for Business audio and video

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Skype for Business-to-Skype for Business voice
Skype for Business-to-Skype for Business video

Note

Video on a mobile device requires a WiFi connection by default.

Conferencing support

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Click a link in the meeting reminder to join a video or VoIP meeting
Participate in multiparty IM
Use dial-out conferencing (server calls the mobile device)
✔ ❶ ✔ ❶ ✔ ❶ ✔ ❶
Use dial-in audio conferencing
View meeting video
View multiparty video (gallery view)
Wait in meeting lobby
Use in-meeting presenter controls
Access detailed meeting roster for audio conferences
Access detailed meeting roster for IM conferences
Share desktop or program
View shared desktop or program (VbSS or RDP)
✔ ❷ ✔ ❷ ✔ ❷
View shared PowerPoint files
✔ ❷ ✔ ❷ ✔ ❷
Upload and present PowerPoint files
✔ ❷ ✔ ❷
Use meeting tools (use whiteboard, conduct polls, share files)
Navigate a list of your meetings
Join a meeting even if you don't have a Skype for Business account
View more information about meeting participants
Start an unscheduled group conversation with multiple participants directly from your client or device

❶ For Office 365 users, this feature requires Enterprise Voice, which is part of the E5 license.

❷ Requires a WiFi connection by default.

Telephony support

Feature/capability Skype for Business desktop client Windows Phone iOS Android
In Skype for Business, tap the call icon to call a contact
Transfer a call
Consultative Transfer
✔ ❸
Manage call forwarding
✔ ❶
Manage team call settings
✔ ❶
Manage delegates
✔ ❶
Initiate a call to a Response Group
✔ ❶
Support emergency services
✔ ❷
Make calls on behalf of another contact (manager/delegate scenario)
✔ ❶
Handle another contact's calls, if configured as a delegate
✔ ❶ ✔ ❶ ✔ ❶ ✔ ❶
Use Call via Work
✔ ❶
Access voice mail
Use the keypad in Skype for Business
✔ ❶

❶ Available to Skype for Business Online and/or Office 365 E5 users, and users homed on Skype for Business Server or Lync Server 2013 with Enterprise Voice enabled.

❷ For Skype for Business Online and/or Office 365 users, this feature is supported by Microsoft partners.

❸ Windows Desktop client only.

External user support

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Initiate IM with a public contact
Initiate IM with a federated contact
Conduct two-party calls with external users
Conduct multiparty calls with external users
Use Call via Work to reach a federated contact on their mobile phone by calling their published work number ❶

❶ By default, federated users are assigned the External Contacts privacy relationship. To be able to reach a federated contact on their mobile phone by calling their published work number, the federated contact must manually assign you the Colleagues privacy relationship.

Address book integration

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Call device address book contacts
Make Skype for Business calls to contacts directly from device address book

Archiving and compliance support

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Provide client-side archiving
Provide client-side recording
✔ ❶

❶ Not available to Skype for Business Online and/or Office 365 users.

Modern Authentication

This table covers features requiring support for modern authentication.

Modern authentication also requires a topology described in Skype for Business topologies supported with Modern Authentication.

Feature/capability Skype for Business desktop client Windows Phone iOS Android
Modern Authentication
Multi-factor Authentication
Cert -Based Authentication
✔(Domain-joined device only)
Mobile Application Management (via Intune)