Evaluate marketing initiatives with analytics in Dynamics 365 Customer Insights - Journeys

Intermediate
Functional Consultant
Business Analyst
Dynamics 365
Customer Insights - Journeys

Evaluate analytics and key performance indicators of marketing efforts in order to understand impact and what tactics work best for your target audience.

Learning objectives

In this module, you will:

  • Review and analyze results from Dynamics 365 Customer Insights - Journeys insights.

Prerequisites

  • Basic understanding of navigating Dynamics 365.
  • Basic understanding of how to interpret results in making marketing decisions.