Set up Dynamics 365 Intelligent Order Management

Intermediate
Functional Consultant
Business User
Dynamics 365
Intelligent Order Management
Microsoft Cloud for Retail
Industry Solutions

Automate and optimize fulfillment using AI and real-time inventory, proactively overcome disruptions by reconfiguring order flows, and rapidly scale with prebuilt connectors.

Prerequisites

  • Knowledge of logistics
  • Basic knowledge of Dynamics 365

Modules in this learning path

With Dynamics 365 Intelligent Order Management, customers can manage the orchestration of orders through to fulfillment. These capabilities enable organizations to orchestrate order flows across different platforms and apps.

Dynamics 365 Intelligent Order Management implementation is the process of integrating the application into an organization's existing systems and processes to streamline and optimize their order fulfillment process.

Analysis and requirements gathering is a crucial process that helps all parties involved understand and agree on the terms, concepts, and activities that are involved in an implementation project. It also helps to clarify the current, transitional, and target states, and define solutions for each state.

Application lifecycle management in Dynamics 365 Intelligent Order Management can help you develop your environment strategy, establish your strategy, create data management sandboxes, and create solutions.

Dynamics 365 Intelligent Order Management uses performance testing, benchmarking, and optimization to conduct checks and balances.

Dynamics 365 Intelligent Order Management offers capabilities that help your organization coordinate, standardize, and optimize orders that are captured in a mix of channels and systems through a single point of order orchestration. The standardization and optimization, together with incorporated intelligence, optimize the speed of delivery while minimizing costs. As a result, organizations achieve improved customer satisfaction and higher gross margin. With Intelligent Order Management, customers can manage orders through to fulfillment. These capabilities enable organizations to coordinate order flows across different platforms and apps.